Send Work Notes to Zendesk with flow
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-16-2023 01:13 PM
I am using a flow and Zendesk spoke to update Zendesk tickets. I am using custom fields action but I cannot send work notes or comments to Zendesk ticket comments.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-26-2024 12:32 PM
Hi @snconsulting44 Did you ever figure this one out? If not, you can send your work notes from ServiceNow to Zendesk tickets with a Unito integration. It turns tickets into records and records into tickets, then keeps both in sync with real-time 2-way updates.