Show a red-dot behind the number in CSM workspace for Major Incident

madhuv
Tera Contributor

Hi , 

We have a requirement to show a red-dot behind the Incident number in list view of Incidents in CSM/FSM configurable workspace. In native view its simple, add a style to the field it will display. But the same wont show up in workspace, how to achieve this in configurable workspace?

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @madhuv 

 

Refer: 

Highlight list fields 

https://www.servicenow.com/community/developer-forum/escalated-case-is-not-showing-red-dot-in-any-wo...

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti