Some Varibales from CI dont show in especific view in SCTASK

Community Alums
Not applicable

I have a Catalog Item with 2 variables and 1 Variable set, and I have a flow so that the request item generates a sctask but when I am in the SCTASK in catalog view I am missing the subcategorization variable but when I change views all the variables appear

JEDMM_0-1692741010546.png

but when I am in default view appears

 

JEDMM_1-1692741058187.png

why is this happening?

1 ACCEPTED SOLUTION

Manisha Reddy K
Mega Guru

Hi @Community Alums ,

       Please get the Global field on the form layout of Variable 'Sub Category' field and check it to true. This will work for all the views. Please see attached file for reference.

Mark this as helpful if it is.

Regards,

Manisha

View solution in original post

2 REPLIES 2

Alp Utku
Mega Sage

It seems to be working as expected. You can try customising Catalog view.

Manisha Reddy K
Mega Guru

Hi @Community Alums ,

       Please get the Global field on the form layout of Variable 'Sub Category' field and check it to true. This will work for all the views. Please see attached file for reference.

Mark this as helpful if it is.

Regards,

Manisha