@Tag must be working in outbound email action for incident just like Outlook

lalit7sharm
Kilo Contributor

3 weeks ago

I need to add the @TaG functionality to outbound email action for incident as like the outlook have. 
It will get the user name.

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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @lalit7sharm 

 

refer: https://www.servicenow.com/community/itsm-forum/how-to-send-a-notification-to-the-user-mentioned-as-...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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Ankur Bawiskar
Tera Patron

3 weeks ago

@lalit7sharm 

please share some screenshots

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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