Task Visibility

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2024 04:48 AM
Hi Team ,
We are not able to view records in the list view.
Table - Incident , Problem , Change , SC Task.
Fixes tried ,
Query BR - Working Fine , No changes done.
ACLs - Verified no changes.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2024 05:13 AM
Hi @Community Alums ,
When you say "We" who ITIL users, admins??
do you see any message when you look for this record?? need more details here.........
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2024 02:03 PM
Hi @Community Alums ,
who is we? Are you an admin? If not, have you consulted with the admin of your instance?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-15-2024 05:04 PM
@Community Alums Can you please provide more details who is not able see and check if those users have proper roles needed.