UI Action visibility

[Devika]

There is a custom UI action where it should be only visible to users with "itil" and "sn_incident_write" ,but it is not working as expected .
Can anyone help me on this ?

[Devika]

Hello @PoonkodiS 

it is not working

[dgarad]

Hi @Devika  

From your screenshot I  can see .Client is checked .Replace your condition with the client-side equivalent g_user.hasRole('itil') || g_user.hasRole('sn_incident_write')

[yashkamde]

I think you are trying in new record and that can be the issue as show insert checkbox in not check..

Also check the user should only have 'itil' and 'sn_incident_write' role only..

[Ankur Bawiskar]

@Devika  

you can add roles in the Required roles section

Your existing condition looks fine

share complete UI action config screenshots

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Devika]

Hello @Ankur Bawiskar 
I tried this as well ,but unfortunately it is not working .The button is not available OOTB .Is there any plugin that needs to be installed for that to be visible OOTB(basically in our PDI).