Add UI Page to SOW via UI Action

eackley · ‎10-30-2025

I have built a UI page that functions correctly in the legacy view and configured a SOW UI action button that should load the page onClick. However, the SOW button will not load the page and does nothing. I suspect it has something to do with the UI action configuration.

SVimes · ‎10-31-2025

I checked my PDI for an example of UI actions with "navig" in the workspace client script which there were no examples. However, I did find that OOTB examples have top.window.open(url, "_blank") so give that a try.

The example I am following is View in Workspace on the promin_project table. (https://<your_instance>.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=54fe5fbb6b1101104e6fe1...)

Sable Vimes - CSA

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SVimes · ‎10-31-2025

I checked my PDI for an example of UI actions with "navig" in the workspace client script which there were no examples. However, I did find that OOTB examples have top.window.open(url, "_blank") so give that a try.

The example I am following is View in Workspace on the promin_project table. (https://<your_instance>.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=54fe5fbb6b1101104e6fe1...)

Sable Vimes - CSA

eackley · ‎11-04-2025

This fixed it.