- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-30-2025 09:10 AM
I have built a UI page that functions correctly in the legacy view and configured a SOW UI action button that should load the page onClick. However, the SOW button will not load the page and does nothing. I suspect it has something to do with the UI action configuration.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2025 09:56 PM
I checked my PDI for an example of UI actions with "navig" in the workspace client script which there were no examples. However, I did find that OOTB examples have top.window.open(url, "_blank") so give that a try.
The example I am following is View in Workspace on the promin_project table. (https://<your_instance>.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=54fe5fbb6b1101104e6fe1...)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-31-2025 09:56 PM
I checked my PDI for an example of UI actions with "navig" in the workspace client script which there were no examples. However, I did find that OOTB examples have top.window.open(url, "_blank") so give that a try.
The example I am following is View in Workspace on the promin_project table. (https://<your_instance>.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=54fe5fbb6b1101104e6fe1...)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-04-2025 07:33 AM
This fixed it.
