How to add a client script to the UI Action Resolve button in Service Operations Workspace

Happy S
Tera Expert

As per subject can anyone advise how to add a client script to the Resolve button in SOW?

 

Looking at having a KB attach check prompt to the Incident before allowing for ticket resolution.

 

Wanted to keep the OOB Resolve dialog box intact also.

 

HappyS_0-1767794609873.png

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Happy S 

your requirement is not clear.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader