How to enable the Edit option for the Problem Tasks related list on an Incident record in SOW?

[RamireddyD]

I’m working on a requirement in Service Operations Workspace (SOW) related to the Problem Tasks related list on the Incident record. Could you please help me how to enable the edit button for the Problem Tasks related list on an Incident record in SOW. Please find the attached Screenshot.

@Ankur Bawiskar 

@Dr Atul G- LNG 

@Matthew_13 

@GlideFather 

@Hemanth M1 

[Najmuddin Mohd]

Hello @RamireddyD 

The below post can help you.

https://www.servicenow.com/community/developer-articles/solved-workaround-for-quot-edit-quot-buttons...

If the above information helps you, kindly mark this post as Helpful and Accept the solution.
Regards,
Najmuddin

[RamireddyD]

Hi @Najmuddin Mohd ,I followed the same steps and now I can see the edit option. However, edit option is not working as expected in sow.

[Sarthak Kashyap]

Hi @RamireddyD ,

I tried your problem in my PDI and it works for me, please navigate to table - sys_declarative_action_assignment_list, create new and give table name as - problem_task.

Add your own logic here in script section.

Result 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

[RamireddyD]

Hi @Sarthak Kashyap ,

Thanks for checking this in your PDI and confirming it work on your side. Could you please share the logic here. It would be helpful.