How to make mandatory incident fields editable in playbook after creation?

[Nadir8]

I created a playbook that triggers on new incident creation. During creation, mandatory fields get filled as required.

Issue: After creation and playbook trigger, these mandatory fields that were filled during creation now appear as read-only in the playbook.

Goal: I want agents to be able to edit/modify the values of these mandatory fields directly from within the playbook experience.

Question: How can I configure the playbook so these fields (that became read-only after creation) remain editable by agents during playbook execution?

Current behavior:
Mandatory fields filled at creation -> playbook triggers -> same fields show read-only in playbook.

Thanks for your help!

[Ankur Bawiskar]

@Nadir8 

any logic is making those readonly on that User Form?