How to re order the UI Actions in the UX Form Actions Layout group in Service Operation Workspace

[DNC]

Hello All

We have 7 UI Actions in the SOW Incident form in a "UX Form Actions Layout group" and it is an type as Split button. I wanted to reorder the UI Actions in the dropdown. I have adjusted them manually multiple times, but it is not working as expected.

Screenshot attached below.

[Rushi Savarkar]

Hello @DNC 

Please answer the following

1. Are the UI actions you are showing custom or OOB?

2. List down the sequence of UI action to reordering it 

If it helped, please marked it as helpful

thanks!

[DNC]

1. Few are OOB and remaining are Custom
2. 

Create Child incident
Create request
Create Problem
Create Change
Create Outage
Create Knowledge
Create Task
Transfer Incident

[Rushi Savarkar]

Hello @DNC 

Thank you for your response. Let me check on my instance and will get back to you!

[Rushi Savarkar]

Hello @DNC 

1. In the UX Form Actions Layout group table open the record of the Incident Table 

2. To reorder the UI actions, you will have to open each UI action in the platform view 

3. As per your sequence of UI actions give them an order.

4. In my example I have given the order of 0,2,4,6,8,10,12 for each UI respectively.

Attaching the screenshot for reference as per your sequence

If my response helped, please mark it as Helpful

thank you!