How to update Major Incident Management for Service Operations Workspace plugin

[soumyadeep10]

Hi all,

I want to update the 'Major Incident Management for Service Operations Workspace' (sn_sow_mim) plugin to the latest version but I'm unable to find it through the application manager. I know it can be installed from admin center in SOW configurations, but how to update it? Any help is appreciated.

[Danish Bhairag2]

Hi @soumyadeep10 ,

Please check this if it helps. its for Australia version.

Thanks,

Danish Bhairagdar

[Rakesh_M]

Hi @soumyadeep10 ,

1.Go to System Definition >> Plugins

2.Search com.snc.incident.mim

3.We can see Incident Management - Major Incident Management family plugin

Switch to Installed Tab as you want to update.