Intermittent issue: Incident form not expanding to full width in SOW (Empty space on the right)

snow aderet
Tera Contributor

Hi everyone,

I'm encountering a strange intermittent UI issue in the Service Operations Workspace (SOW) on the Incident table.

The Problem: Occasionally, when a record is opened, the form container does not span across the entire available width. It seems to get "stuck" on a partial width, leaving a significant empty gap on the right side of the page, when i do a manual refresh this fix this

1 REPLY 1

Tanushree Maiti
Kilo Patron

Currently which version you are using.

 

Please Clear your browser cache and cookies OR try with Incognito/private browser and check if this thing is happening or not (intermittently).

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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