need to autopopolate 3 feilds from details tab to dispatch custom tab in workspace

haritha23
Tera Contributor

Hi Team ,

 

need to autopopolate 3 feilds(oss site i'd, site owner, parent) from details tab to dispatch request custom tab in workspace. we are usinh yokohoma version.

 

if some one have the solution please share with me , Thanks in advance.

 

Thanks,

Haritha.

 

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@haritha23 

screenshots please

when should those auto-populate? on click of something?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

please find the attached screenshots, after when we give the info in details tab need to be autopopulated in dispatch request.

 

haritha23_0-1783603145195.pngharitha23_1-1783603178525.png

 

@haritha23 

details tab means your form has those fields and agent will save

Dispatch request tab is showing which form fields?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur 

Details tab means your form has those fields and agent will save-   yes

Dispatch request tab is showing which form fields?-     oss site i'd , site owner and parent but case number need to be in parent field. (these fields need to be populated from details tab).