On SOW view, for Incidents, No matching sla is showing even after SLA is attached.

[Sanjay Kumar10]

In Service Operations Workspace view, Under Record Information Section No matching SLA is showing under SLAs and Timing section even after SLA's are attached. Please find out the below screenshot. Could anyone please help me.

@Dr Atul G- LNG 

@Community Alums 

@Satishkumar B 

@Mark Manders 

@Sandeep Rajput 

@SN_Learn 

[hl_prashanth]

@Sanjay Kumar10  has this issue resolved ? I too facing this kind of issue. Can you please let me now how did this get fixed (in case if this is resolved).

[VigneshMC]

Solution provided by @Cau Thoong worked for me

[hl_prashanth]

@VigneshMC  Yea, it helped me as well. I see the timers now. @Cau Thoong thanks for this.

[caro234]

Hello, 

Found this article https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-no-ma... .

May be it will help.