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‎11-12-2024 08:55 AM
When viewing incidents in classic, it is possible to access "Analytics on Assignment Group" via OOTB button next to Assignment group field. I would like to know if it is possible to enable access to this view from the incident form in SOW.
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‎11-12-2024 09:27 AM
Hi @santa ,
No, Ideally that wouldn't be possible to add beside assignment group field in SOW. Below reference might help you in creating a popup.
If you want to bring Analytics on Assignment Group dashboard to SOW landing page. You can refer below link.
Thanks,
Pradeep
Regards,
Pradeep
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‎11-12-2024 09:27 AM
Hi @santa ,
No, Ideally that wouldn't be possible to add beside assignment group field in SOW. Below reference might help you in creating a popup.
If you want to bring Analytics on Assignment Group dashboard to SOW landing page. You can refer below link.
Thanks,
Pradeep
Regards,
Pradeep