Seeking Assistance with Decoding SOW Overview Structure
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06-25-2025 01:12 AM
Hello Experts!
I hope this message finds you well! I am currently using UI Builder to create a custom application workspace, and I would like to incorporate the same functionalities that are used in the SOW.
However, I find it challenging to decipher the scripts that make up many of the pages in SOW.
I would greatly appreciate your support with this!
●Target SOW Component
The component I want to use is the "summary" found in the [Overview] tab of the SOW record screen. This component displays some field information from incident records in a user-friendly manner and allows for editing via an Edit button. It's really cool, and I would love to replicate it!
This component seems to be a combination of multiple components and is managed under "page collections" in [SOW-Record tabs left] - [Incident Overview SNC].
When I tried to duplicate and open this page, the screen went white and did not display anything. Therefore, I am trying to decipher it by looking at the content in the left pane.
●Question 1
Has anyone successfully deciphered this structure? If there are any blogs or community posts related to this, I would love to know!
●Question 2
As a quick solution, is it possible to copy this component and move it to my workspace? I plan to modify the table definitions of that component to use it in a different table.
●Question 3
To replicate this component, I need to understand the buttons, forms, data, and scripts involved. However, the challenge is that I am unaware of the original components being used. There might be ways to investigate this, but I currently do not know how.
Could you please let me know what the original components are? For example, what is the component used for [Summary Values]?
Thank you very much for your assistance, and I look forward to your insights!
senon
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07-07-2025 10:31 AM
Hi @senon
Try clearing the UI Builder cache, sometimes the page takes time to load data, and clearing the cache can help it display correctly. (attaching screenshot for your reference)
If you're trying to use the Copy Component feature, you can reuse it in your workspace and customize it as needed.
There might be a relevant page variant related to the summary. Be sure to review all page variants within your experience.
For better understanding, please refer following:
Navigating UI Builder: A Step-by-Step Tutorial
https://youtu.be/u-gTv-tLDZk?si=4qZ55oPcmRa2MBqb
Also, consider going through the UI Builder Micro-Certification, it’s a great resource and can really help you understand.
If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna
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07-07-2025 11:55 PM
Hi @senon
Let me know if you need any further help or if your query already resolves Please mark my above response Helpful and Accept as solution,
Thanks,
Prerna