Create a report that show the volume of emails sent out by notification

[James40]

Hi,

I'm new to ServiceNow, and I would like to know if it is possible to show me how to create a report showing the volume of emails sent out by notification.

Thanks,

James

[Jaspal Singh]

Hi James,

You need to report on (sys_email) Email table which OOB is not possible. If still needed glide.ui.permitted_tables  property is to be updated to be able to report on mail log table.

Can you confirm what actually is your use case & why is there a need to report on mail logs.

[James40]

Hi Jaspal,

We want to know the volume of emails sent out by notification to verify when we send out from ServiceNow is meaningful to those we send it to.

[James40]

Hi Jaspal,

Could you show me the steps to get this to work?

Thanks,

James

[James40]

Could anyone help me with my post. I am new not sure how to proceed.

Thanks,

James