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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Add text between 2 variables in record producer variable set form I have a requirement t... Read More Developer articles Stop building workarounds for bad behavior One thing I've learned working with ServiceNow is that not every problem needs to b... Read More Developer forum Assign SCTASK based on shift Hi AllWe have a requirement to assign an SCTASK to the person who is currently work... Read More Developer forum Whenever we click Save button of sn_hr_core_case form, the sys_updated_on has additional 5 hours Read More Developer forum Updating the profile name with "sn_nowassist_skill_config" table records sys_id's in case work notes Read More Developer forum Not able to access the PDI using python script I am using basic auth , username and password which is mentioned on the home page o... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Service Management events Live Webinar: The reason your AI CX strategy is failing (and how to fix it) You invested in AI to ... August 20-September 16, 2026 8:00 AM https://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=Community Read More Training and Certifications events ServiceNow Exchange: Fresh Eyes, Faster Adoption - Student Talent Strengthens ServiceNow Deployments September 1, 2026 8:00 AM Read More Autonomous IT events ServiceNow Exchange: Event Management Webinar - The AIOps Advantage Events are your early ... September 2, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?referenceSource=ITSM-70467&campid=70467&cid=e:CS-FE-ITSMProPISuccessMeetup-MH-12OCT21-Global&utm_source=marketo&utm_medium=email&utm_campaign=CS-FE-ITSMProPISuccessMeetup-MH-12OCT21-Global Read More ITOM events ServiceNow Exchange: Autonomous IT Academy - Event Management Evolved: The AIOps Advantage Alert noise is killing... September 2, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More ITSM events ServiceNow Exchange: Autonomous IT Academy - Event Management Evolved: The AIOps Advantage Alert noise is killing... September 2, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Instance Help

Instances are back online or hibernating!

Hello Everyone, Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI. We really appreciate your patience on this.  We apologize for any inconvenience caused. Regards, Kamini Kansal

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Developer Site issues

The developer site has been experiencing issues over the past few days. You may have had difficulty in accessing developer.servicenow.com or in allocating an instance. We apologize for any inconvenience caused. We believe that the issues are under co...

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Developer Instances are offline!

We apologize for the convenience caused.There is ongoing Datacenter maintenance. We are experiencing an unexpected issue and working on the same.We'll let you know once we have an update.Regards,Kamini Kansal

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Offline PDI

  There have been multiple posts/Questions about PDI going offline.Unfortunatly there is no resolution for that as of now. Its a Known issue these days. Instance help is no longer monitored by servicenow anymore.None of the solutions are working now....

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Developer Instances Offline

Due to some technical reasons, developer instances are offline. We are actively working on this issue and trying to resolve this asap. We apologize for any inconvenience caused. Regards, Kamini Kansal

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Developer Instances Offline Issue

Due to some technical reasons, developer instances are offline. We are actively working on this issue and trying to resolve this asap. Update- "April 30th"- We are still working on this issue. We apologize for any inconvenience caused Regards, Kamini...

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Developer Program no longer monitors the community (PDIs).

The Developer Program no longer monitors the community for Personal Developer Instance (PDI)-related issues. To get PDI support, open the Developer Site < https://developer.servicenow.com > and click the Give Feedback button. Regards, Kamini Kansal

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Help! I lost access to my Instance due to Web service access only

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   Ever lost your GUI access to your (Personal Developer) Instance? Because of activating the Web service access only checkbox on your User record? It could hap...

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ANNOUNCEMENT: Instance Maintenance - Aug 30th

A few of the personal developer instances will be offline for maintenance and patching today. We are expecting the downtime to be no longer than a couple of hours per instance. If your instance is down for more than a few hours - please let us know s...

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Failing Restores for Developer Instances

Hello Everyone, Because of some technical difficulties, we've disabled the restore operation. We are actively working on this issue. We will enable it once the issue is resolved. We apologize for any inconvenience caused. Regards, Kamini Kansal

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Please do NOT release PDI, just because it is OFFLINE now!

Hello, Something is wrong in PDIs, and almost all PDIs seems to be offline.However please never release your PDI.As shown in the figure below, it is NOT possible to request a NEW PDI. I'm posting this to prevent more victims like me.Thanks,

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PDI Is Offline ? Read this blog

Hello, I see there are many questions related to PDI outage from past two days and even my PDI is also down and not I'm able to access, I had posted this on LinkedIn and one of Servicenow employee has shared a blog on this. Kindly read the blog as it...

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Upcoming Datacenter Maintenance

Personal Developer Instances (PDI) will be undergoing maintenance from Monday, July 26 through Tuesday, July 27 PDT. During the maintenance window, your PDI may be unavailable. We apologize for any inconvenience caused. Regards, Kamini Kansal

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Developer Instances are offline

Sorry for the convenience caused.There is an ongoing DC maintenance. We are experiencing an unexpected issue and working on the same.We'll let you know once we have an update. Regards,Kamini Kansal

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