Instance Help
Hi ,It looks like my instance is down, can anyone help me on this ?@
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Instance Help
My Instance is not opening. It shows as a unscheduled maintenance and when I try to open the instance it shows the below error."Bad Request This combination of host and port requires TLS."
Resolved! Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.
I am observing below status from November 2025. Not sure what is happening. Shall I release the instance and request a new one?Developer Instance is undergoing unscheduled maintenance. Get Notified when your PDI is available.
Hi ,It looks like my instance is down, can anyone help me on this ?
Hi ,It looks like my instance is down, can anyone help me on this ?dev218957
My instance has been upgrading for several days. Can it be fixed or do i need to release and lose
My instance, dev294397, has been upgrading to Zurich patch 4 hotfix 1 for several days. I would rather not release and have to reestablish all apps. What can be done?
dev269288 is not waking from hibernation since last 4 weeks
Hello, My instance dev269288 is not working from not waking from hibernation since last 4 weeks. Please resolve this issue . Regards, Sachin
My Instance is down since last 2-3 days
Need help to awake my instance it has been down since last 2-3 days(it holds some precious data) https://dev220350.service-now.com/login.do? Thanks, Mahesh
Resolved! PDI Transactions are timing out
Are others having problems with their PDI. I Can't open a record after a few basic navigation steps. web page "dims" soon transaction timer displays, and never completes. I give up before the 298 seconds.
Build Agent Not Installed
Build Agent isn't installing on my PDI. I upgraded my PDI from Y to Z and it didn't install. I released my PDI and requested a brand new one and it's still showing as not installed. How do I install this?
Resolved! sn_hr_core.admin role is missing from my PDI
Hello! I installed the Human Resources Scoped App: Core in my PDI last week and made several configuration changes within the HR Core scope, and this morning I woke up my PDI and logged in and in attempting to resume my work, I discovered that the Hu...
Resolved! Bulk Closure of incidents from list view
Hi, The client is looking for ways to do Bulk Closure of incidents from list view for alerts created for any server For instance, there are 200 tickets that were opened for this system (windows server) due to third party integrations. It would take s...
Resolved! App Engine Studio is not working in PDIs Yokohama and Zurich
Here are the details of the issue:- In PDIs running Yokohama Patch 4, Patch 5 and Patch 6, as well as in Zurich release, it is not possible to open App Engine Studio.- The following error message is displayed: “You need a valid App Engine Studio lice...
Resolved! My instance, dev320573, won't wake from hibernation
Hello, I am unable to start my instance. Can someone assist? Thank you.
Instance DEV207371 wont wake up
Need help as my developers instance will not wake up and I have attempted 4 times over the past 3 weeks.
Unable to login to my PDI as the MFA account accidentally deleted from the authenticator app.
My PDI instance (dev231299) has MFA enabled. Unfortunately, I accidentally deleted the associated account from my authenticator app, and I did not have a backup configured. As a result, I’m unable to generate the required verification code when attem...
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