Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Instance Help forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Instance Help

Hi ,It looks like my instance is down, can anyone help me on this ?@

raaaaam by • Tera Contributor
  • 245298 Views
  • 1322 replies
  • 208 helpfuls

My PDI instance is down - HELP ServiceNow !!!

Hi everyone,My ServiceNow Personal Developer Instance (PDI) has been down for the past 8–9 days. When I check the instance status, it shows “Last used 17 days ago.”My PDI - dev315651Could someone please advise what I should do in this situation? Shou...

gouravmelwa by • Mega Contributor
  • 77 Views
  • 3 replies
  • 1 helpfuls

Why are PDIs so unstable?

I just had my PDI go sideways like many have..  Again.Instance Offline: Recovery may take long. You can wait, or release it now to request a new one.That's fine and all, I did that after waiting for 3 days...  only to see that now I can only get an A...

SGienow by • Tera Expert
  • 88 Views
  • 2 replies
  • 0 helpfuls

Instance Still Unavailable After 6 Hours

Received the message below when logging in around 6:30am PT/8:30am CT this morning: Clicking "Manage Instance" and then the link to auto-login results in this error: I waited. I tried the "refresh" button several times over the past 6 hours, but no d...

MidoriRichard_0-1789413037658.png MidoriRichard_1-1789413160587.png

PDI offline

My PDI status was offline, then refreshing and now developer site is not starting any more. I can access all other ServiceNow pages but not my PDI. I even cannot access the page to manage my PDI. I am in the middle of a presentation. What can I do?

AlexandraJ by • Mega Guru
  • 477 Views
  • 5 replies
  • 2 helpfuls

instance is not working

Manage my instance (dev429397)  instance is not allowing to perform any actions or role change or even to upgrade from zurich to australia Please help  

PDIの払い出しについて

ServiceNow Developerでの個人用インスタンス(PDI)が払い出しされません。PDIを申請してから約1週間経過しますが、Your PDI: No instance is assigned yetという表示のままとなっています。ステータスに関してもWaitlistと表示されています。 このような場合、個人用インスタンスの払い出しは正常に行われているのでしょうか。また、個人用インスタンス払い出しまでに何日ほどかかりますでしょうか。 何かご存じのことがございましたら、ご教示いただけます...

Zurich Patch 9 in PDI

My PDI is currently on Zurich Patch 6. When I 'manage my instance', I don't have the option to upgrade to patch 9. I only have an option to go to Australia Patch 2.  I need to be on Zurich Patch 9 for a ServiceNow implementation bootcamp I am registe...

pharthun by • Tera Contributor
  • 372 Views
  • 2 replies
  • 1 helpfuls

Dev Instance not recovering from Hibernation (06/16)

Was attempting to get into my PDI this morning and it is not waking from hibernation.  It's not patching or anything like that either. Instance ID: dev274204 Rather than release the instance and get a new one, support sent me here to ask for assistan...

Lisboa by • Tera Expert
  • 376 Views
  • 3 replies
  • 0 helpfuls