Forced password change invalid old password error

Edward_Lewis · ‎03-02-2022

I have recently created a PDI yet when I try to access it the following error appears, I have changed passwords multiple times and they are all invalid. How can I fix this?

Raghu Ram Y · ‎03-03-2022

Hi

Even I had that issue, go to developer.servicenow.com and login with your credentials, on top there will be manage instance password...use that and reset it.

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Raghu Ram Y · ‎03-04-2022

Thanks for marking it as helpful, If it clears your issue then please mark my response as "Correct" and close the thread. so it will be helpful to future readers.