How can I get a PDI of an earlier version?

Lee Cason
Giga Contributor

‎04-21-2022 01:57 PM

I'm new to ServiceNow and my organization just upgraded to Rome. How can I get a Rome PDI?  I setup a new developer account and see the PDI option to upgrade instance but not to downgrade.

0 Helpfuls
  • 2,277 Views
2 REPLIES 2

Lee Cason
Giga Contributor

‎04-21-2022 02:04 PM

I found help online that said to release the current version and I was able to request a Rome version of PDI after I did that.

 

v/r,

 

Lee

0 Helpfuls

Mark Roethof
Tera Patron

‎04-21-2022 10:05 PM

Hi there,

Downgrading an Instance is not an option. You can only upgrade an instance.

Since it's a PDI, you could release your PDI and request a new one for the release that you are after.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list