How to install: "This app belongs to your company..."

[Dan Brown]

I have created a developer instance  and wish to install an app into it that is owned by my company. I am greeted with a message "This app belongs to your company, no purchase action is enabled." and no install options. Long ago I was able to install a Trial App into a Dev instance, but it seems something might have changed. Can you tell me how I can get this app installed into this instance? Thankyou.

[Community Alums]

Hi Dan Brown,

You may have to request it from the ServiceNow Store. If still you can facing the same please Raise a HI ticket .

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Dan Brown]

It appears in the store but no buttons to install it, just that message...I opened a Hi ticket but since this a DEV instance, HI will not support it.

Any other suggestions on how to get this installed?

[AshishKM]

Hi, Are you trying to install on your PDI, then refer the below links.

To install an application on a developer instance, you must reach out to the Vendor, preferably through the Store interface, and request that they entitle your Developer Instance to that specific app and application version.

https://www.youtube.com/watch?v=5vaPU1leRIw

http://www.john-james-andersen.com/blog/service-now/installing-servicenow-store-apps-from-a-developer-instance.html 

Thanks,

Ashish

Please mark correct answer and helpful if it helps.