My Company is missing

[pambushong]

I unchecked the Primary Box on "My Company" and now the record is missing.   I am unable to set back the default ServiceNow Logo or create a new company.

[Pradeep Sharma · Accepted solution]

Hello Pam,

You may find the below thread helpful.

My company module is showing Record Not found

[pambushong]

Sorry, but many threads to follow and did not find the resolution.

Can you please provide the steps to fix this?

Thanks!

[Pradeep Sharma]

Hello Pam,

Sure. Do you have any other instance where this is working fine? If yes then take an export( From on your instance) and import the XML file on your instance. I'm not able to attach XML file here.

[pambushong]

I only have the one instance and cannot sign up for another one with the same email.