New PDI - applications cannot be installed
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a week ago
Hello there,
I have a brand-new PDI (Australia Release) installed but am not able to install any of the applications. I have released one PDI when I had this mistake because I thought it might be an issue with this specific PDI but it just came the same error when I got a new PDI.
Can anyone help on this? Your help is very much appreciated.
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a week ago
Then no way mate, either reset PDI and try again.
Adding admin might be helpful @kh_safal @Kh_Samyak
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a week ago
I have the same issue. I keep getting the same error when I try to install a plugin:
"Installation failed
GRC: Risk Management
Unable to download app package"
Synced before trying.
I tried resting and wiping the instance.
Didn't help unfortunately.
The PDI is on Australia Patch 7. Is this an issue specific to this release maybe?
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a week ago
Hi Fabian,
meanwhile I was able to solve the issue by swiping all Cookies and restarting the Computer. So it wasn't actually sth with ServiceNow.
Regards, Alexandra
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Friday
Hey, thanks for the feedback!
I had just completed the upgrade to Brazil though, and that fixed it for me.
But that deleting the cookies would have any effect on the ServiceNow instance is requesting packages from their store repositories sounds strange to me.
But i will definitely give it a try next time before starting a several hours long release upgrade 😄
Best regards
Fabian
