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PDI Offline and wont start up.

tablab1
Tera Contributor

I have already posted my issue that after a week or 2 my PDI wont wake up.  I have to delete and start over, this takes a day or more to get it back to where I can work with it.  I now have 2 PDI accounts where I switch back to one when the other dies. and keep working.  Kind of a pain.

 

Something I just tried to see what happens, If I don't release the DEAD instance,  ServiceNow doesn't either.  its way past the release date and it still shows that I can start it back up, of course it wont.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

 

1. There is no support available for PDI.

 

2. If you can wait, more, let's wait 

 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

 

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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