PDI technical issues page information

Przemyslaw Barw
Tera Contributor

‎10-18-2024 02:54 AM

Dear ServiceNow,

 

"The Instance Help Community" is unable to resolve persistent technical issues, particularly the recurring 'refreshing loop' affecting frequently used PDIs.

PrzemyslawBarw_0-1729245098032.png

 

This information should be updated to accurately reflect this limitation.

Consider adding a statement such as:

'If your PDI remains in a refreshing status for more than 48 hours, please release it and request a new one, as support for existing PDIs has been discontinued.'

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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎10-18-2024 02:56 AM

Agree these option need to be correct.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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