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Victor Chen
ServiceNow Employee
ServiceNow Employee

In this video, I show how to embed and configure AI Search (plus other search tools) with Virtual Agent.

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Brian Bakker
ServiceNow Employee
ServiceNow Employee

Q&A on kb_knowledge.meta at the end of this video -

For kb_knowledge.meta in AI Search, please review Content Creation for Relevancy in AI Search

Additional Info: AI Search FAQ

Version history
Last update:
‎07-25-2022 11:55 AM
Updated by: