AI Search vs Zing: search box "recently searched" and "recently viewed"
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yesterday
We recently migrated from Zing to AI Search in our dev instance. I noticed that AI Search no longer presents the "recently searched" terms in the preview that pops up below the global search box. AI Search also does not show "recently viewed" in the preview pop-up:
Dev with AI Search (no search term)
AI search box
Dev with AI Search (search on "pizza")
AI search term "pizza"
Prod with Zing still enabled showing "recently searched" and "recently viewed" in the pop-up preview under the search box:
Zing search
Q: Does AI Search have these preview options?
Also, Zing shows a dropdown menu allowing one to specify where to search:
search experience
Notice above, that AI Search on our dev instance does not present this option either. Does AI Search have an option for presenting these choices?
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yesterday - last edited yesterday
Not sure what release of SN you're on but see if this article helps
https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/ai-search/conc...
also look at your Search Source I believe that only indexed tables appear.
