How to enable AI specialists - Autonomous workforce

theoracle
Giga Expert

I have an instance on Australia with subscription to ITSM Prime. How do I enableAI specialists as part of Autonomous workforce 

 

https://www.servicenow.com/platform/autonomous-workforce.html

 

 

5 REPLIES 5

Victor Chen
ServiceNow Employee

Hi, currently L1 service desk specialist is not publicly GA yet. It's available for only a select group of customers for testing. Apologies for the confusion. Public GA release dates are not finalized yet.