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Unable to created a new AI Agent instructions in AI Agent Studio, as the versions sections is greyed

Pavan LV
Tera Contributor

Unable to created a new AI Agent instructions in AI Agent Studio, as the versions sections is greyed out. I am in same scope as the AI agent. 

1 REPLY 1

Sneha KH
Tera Guru

Hello @Pavan LV,
Open the AI agent record and publish, see if versions are active. Make sure you are doing this as admin and it is in scoped app.