Indonesia - Localization Enablement Support

[ersureshbe]

Hi,

I'm planning to activate the indonesia language into ServiceNow Portal. What are the step by step approaches I should follow to enable the language in the platform.

Based on My understanding I followed below steps:

1. Enabled the plugins

com.glide.dynamic_translation 
com.glide.localization_framework
com.glide.i18n
sn_lw

2.  Config the Language as Indonesia

/sys_language.do?sys_id=404ec0c95d454710a650d6831be7717c

3. Config System Localization Settings

System Localization > Languages.

What are the remaining steps I should follow to activate in the platform. Can you please help? I followed below link to explore the localization.

https://www.servicenow.com/community/international-localization-blog/in-platform-language-support-gu...

[Tanushree Maiti]

Hi @ersureshbe 

In this article , step by step instruction is given. 

Managing the language selection on an instance

Almost you are done. Have you tested it. Are you getting any problem.

[Tanushree Maiti]

Also check these two link:

https://www.youtube.com/watch?v=DmmxvNmCpcU&t=24

ServiceNow Localization and Language Translation 

[Alex Coope - SN]

Hi @ersureshbe,

Ok, so there is quite a bit to unpack here.

The first thing is that as SN doesn't provide a Language Pack for Bahasa Indonesian, this would be a self-localized language, which means whilst you have added a language record in the [sys_language] table, yes you would need to use LF (or LW) and maybe a third-party MT provider (e.g. MS or Google) to fetch translations via the LF "Artifacts" this will be a project - it's not going to be instant.

In the Language Support guide - I would highly highly recommend you watch (end to end) the "Breaking Language Barriers" workshop as it will detail everything you need to know,

Many thanks,
kind regards