Hi everyone, I'm new to serivcenow in general and I'm setting up the Localization Framework on a single developer instance (Zurich release) and I'm getting a "Failed to request translations" error when clicking the "Request Translations" button on a ...
Hi, I'm planning to activate the indonesia language into ServiceNow Portal. What are the step by step approaches I should follow to enable the language in the platform. Based on My understanding I followed below steps: 1. Enabled the plugins com....
Hi Team, Is there a way to dynamically translate case updates (for example, agent comments) in ServiceNow and send them in the contact’s preferred language? For example, if an agent works in English and the contact’s preferred language is German, we ...
Hello,I am trying to install plugins (specifically i18n French) on an on-premise ServiceNow instance using the CLI tool `run-node-script.sh`.Here is the script I am using:---var plugins = [];plugins.push('com.snc.i18n.french');var main = new GlideMul...
While trying to publish a translated article from localization framework(sn_lf_comparison_ui page), the article is moving to auto publish state instead of draft. The requirement is to move the state to draft so that further modification can be done a...
We installed some language packs in a brand new instance. Many users are seeing the Incident SLAs report showing the words "to" "hours" and "days" in the wrong language. Confirmed that sys_ui_message contains the correct messages. This is not happeni...
Do we have translation capability exist while using Email Compose in the HR Workspace? OR will ServiceNow able to translate the email on-demand based on the receiver's preferred language?
Our goal is that when a user has English selected as their language and searches for a catalog item using German terms, the item should still appear in Employee Center Currently, search results are returned based on the users selected languageFor exa...
I’m currently working on a ServiceNow instance running Zurich and I’m facing an issue with Static Multi-lingual Notifications. I’m reaching out to see if anyone has experienced something similar or knows how to resolve it.In the past, I have configur...
Hi, how to enable auto creation of localization tasks/ritms which uses machine translation for portal content, kb, catalog items #localisationframework #machinetranslation #dynamictranslation
Hi, Any guides/articles on how to translate smart assessments? @Alex Coope - SN
I am looking into the Dynamic Translation capabilities using Microsoft Azure Translation service. One major issue I can see is that the cost of the Azure translation service will quickly get out of hand if the same text is being translated over and o...
Hello, i have been working on the localization framework for some hours. what struggling me is when request a translation on catalog item or knowledge article, the LFRITM and LFTASK assign to is always point to a group manager, which we setup in loca...
Hey!I'm trying to use localization framework and dynamic translation to translate knowledge articles. Basically I want to tasks for all new KB articles and want to be able to bulk translate all the current knowledge articles. And of course, build a t...
Hi, We started implementing localization framework covering the main artifacts (articles, catalog items, portal,..). Creating initial translations works great and with the help of machine translation, we can speed up the translations quite a bit.Howe...