Hi, We started implementing localization framework covering the main artifacts (articles, catalog items, portal,..). Creating initial translations works great and with the help of machine translation, we can speed up the translations quite a bit.Howe...
Can checklists in an HR task be translated? I would think not since they are created from a template that is just a JSON. But maybe there is a workaround someone has found? like adding a gs.get message to the ng-for that displays the checklist or som...
Hi guys,we are searching for a translation method for journal fields that do not require dynamic translation.We are trying to do it another way with a custom API to a translation service we already have. The idea is to use translated_text for the jou...
In our instance (Yokohama release), when users open Preferences (via the avatar menu → Preferences), they can see options such as Display, Theme, Accessibility, and inside Accessibility there is a toggle called "Reduce motion".For our requirement, we...
Hello i want to translate some words in Service operation workspace but i can't found the key words in Ui_Messages. Can any one know how to do the translating in Sow. Thank you.
Hello! can any one know how to translated the ui actions in the service operation workspace please? I can't found them on sys_ui_message. translated texte!
Hi All,we are migrating to SOW and observed that Dynamic Translation toggle on chat window is coming as false/disabled.Earlier, we were on Agent Workspace and it is working absolutely fine fine. Could you please help in confirming which configuratio...
Hello, I just want to know that the Dynamic translation globe icon in the live agent chat window is available for all the agents by default.But is it possible to restrict this option to enable or disable the dynamic translation for only some queues?A...
Hi,Can someone help me understand what's difference between the "Partially Translated" and "Translation In Progress" Statuses when looking at artifacts in translation on the Insights Dashboard? For example, if I request a translation of a Catalog Ite...
Is it possible to have different languages on the CSM and SP portals? I ended up inspecting the Stock Header and Portal Language Selector widgets, and they pull the available languages from the sys_language_region table. So, if I add a record for a n...
Hi , I have a choice field which I want to translate to Norwegian.... choice field name is Third party name......I want to translate it to norwegian it has choices like CHA , CHB, CHC ..But when I create a record with below details in " sys_translate...
Hi everyone,We’re working on customizing the ShoppingHub experience in ServiceNow and need help with translating the page content into other languages.Specifically, we want to translate:Supplier information (like name and description)Catalog item nam...
I have implemented Hub and Spoke architecture for Localization framework. The key problem I came across is when the value of the field is changed. For example: Catalog Item has Name and short description field. When we create a new record and then re...
Hi In Virtual agent I would like to hide the Show me everything option , I tried the document shared the details but doesn't worked.https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/task/hide-reveal...
We’re looking for guidance on the best way to handle translated data in ServiceNow when translations are initially created in a lower environment (e.g., Dev or QA). Our goal is to move these translations to production to avoid duplicate translation e...
