This post will act as a stickied one stop shop with as many useful links as possible on the topic and will be regularly updated. This post is currently being updated with some of the new features in Yokohama. Keep coming back often to see what's adde...
Hi,Can someone help me understand what's difference between the "Partially Translated" and "Translation In Progress" Statuses when looking at artifacts in translation on the Insights Dashboard? For example, if I request a translation of a Catalog Ite...
So, I was in a Customer call the other week and I had another very interesting question "why are translated articles (when translated with the Localization Framework) always generated in a "draft" state?". This is a good question and the answer might...
The Localization Framework... As some of you know, in Quebec we launched the "Localization Framework". Which is a new functionality where you can leverage "artefacts" to identify the translatable elements to action accordingly. Think of LF as an engi...
Is it possible to have different languages on the CSM and SP portals? I ended up inspecting the Stock Header and Portal Language Selector widgets, and they pull the available languages from the sys_language_region table. So, if I add a record for a n...
Hi , I have a choice field which I want to translate to Norwegian.... choice field name is Third party name......I want to translate it to norwegian it has choices like CHA , CHB, CHC ..But when I create a record with below details in " sys_translate...
Hello, I just want to know that the Dynamic translation globe icon in the live agent chat window is available for all the agents by default.But is it possible to restrict this option to enable or disable the dynamic translation for only some queues?A...
Hi everyone,We’re working on customizing the ShoppingHub experience in ServiceNow and need help with translating the page content into other languages.Specifically, we want to translate:Supplier information (like name and description)Catalog item nam...
I have implemented Hub and Spoke architecture for Localization framework. The key problem I came across is when the value of the field is changed. For example: Catalog Item has Name and short description field. When we create a new record and then re...
Hi In Virtual agent I would like to hide the Show me everything option , I tried the document shared the details but doesn't worked.https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/task/hide-reveal...
This post has been updated to reflect multiple feature requests I've had since I originally posted this. The artifact now searches through multiple different aspects of a portal - Taxonomies, Topics, Menu's, Content Experiences, Themes, Footers & Hea...
This post will act as a stickied one stop shop with as many useful links as possible on the topic and will be regularly updated. This post is currently being updated with some of the new features in Yokohama. Keep coming back often to see what's adde...
I've recently been seeing quite a few questions posted asking how the 5 UI translation tables work (in-fact some questions suggesting it's 3 or 4 tables rather than 5). I can assure you, it is 5. So let's go through each of them, how they work, why t...
We’re looking for guidance on the best way to handle translated data in ServiceNow when translations are initially created in a lower environment (e.g., Dev or QA). Our goal is to move these translations to production to avoid duplicate translation e...
As the platform has been growing over the years, the use-cases have massively expanded. For example, when I started my SN journey way back when, we only needed to consider purely internal employee scenarios and so the expectation of an end-user needi...
Now that the Tokyo release is out and people have started to play around with UIB for a few releases and started to learn it's intricacies, it's time to start going through how translations with this new UI concept (we internally called "Project Pol...
