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Activity in Internationalization & Localization

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Featured In-Platform Language Support Guide

This post will act as a stickied one stop shop with as many useful links as possible on the topic and will be regularly updated. This post is currently being updated with some of the new features in Zurich. Keep coming back often to see what's added....

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  • Agent Workspace
  • Configurable Workspace
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  • ITSM: General
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Need Dynamic Translation on Variables in forms? - check this

Last week I had a super interesting call with an international customer, where they needed to be able to allow their agents the ability to read submitted variables on their requests to aid fulfilment. Which makes perfect sense, because we have the ab...

  • Article

Static Translated Notifications not generated, no entries in Email Log

I’m currently working on a ServiceNow instance running Zurich and I’m facing an issue with Static Multi-lingual Notifications. I’m reaching out to see if anyone has experienced something similar or knows how to resolve it.In the past, I have configur...

  • Question

Resolved! Enable auto creation of localization tasks/ritms

Hi, how to enable auto creation of localization tasks/ritms which uses machine translation for portal content, kb, catalog items #localisationframework #machinetranslation #dynamictranslation

  • Question

Need to translate a Portal? - check this

This post has been updated to reflect multiple feature requests I've had since I originally posted this. The artifact now searches through multiple different aspects of a portal - Taxonomies, Topics, Menu's, Content Experiences, Themes, Footers & Hea...

  • Article

Resolved! Dynamic Translation - Save translated text for future?

I am looking into the Dynamic Translation capabilities using Microsoft Azure Translation service. One major issue I can see is that the cost of the Azure translation service will quickly get out of hand if the same text is being translated over and o...

  • Question

Need to translate static NowAssist strings in VA? - check this

Update:Due to multiple requests, I've added checks for the various default strings coming from VA not just NAVA. Thank you for providing the feedback - keep it coming.     So, I was in a call with a customer the other day who are going live with NowA...

  • Article

(Static) Multi-lingual notification support

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   Working on multi-language instances, a common request is sending emails in various languages. Out-of-the-box, ServiceNow does not support this. I have create...

  • Article

Need to translate a configurable workspace? - check this

Now that the Tokyo release is out and people have started to play around with UIB for a few releases and started to learn it's intricacies, it's time to start going through how translations with this new UI concept (we internally called "Project Pol...

  • Article

Localization framework Knowledge Article Machine Translate - Wrong language

Hey!I'm trying to use localization framework and dynamic translation to translate knowledge articles. Basically I want to tasks for all new KB articles and want to be able to bulk translate all the current knowledge articles. And of course, build a t...

  • Question

How to deal with changes in an already translated artifact

Hi, We started implementing localization framework covering the main artifacts (articles, catalog items, portal,..). Creating initial translations works great and with the help of machine translation, we can speed up the translations quite a bit.Howe...

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