This post has been updated to reflect multiple feature requests I've had since I originally posted this.
The artifact now searches through multiple different aspects of a portal - Taxonomies, Topics, Menu's, Content Experiences,
Themes, Footers & Headers, Web Applications, Quick Links, Service Catalogs and their Categories as well as
KB Categories, widgets called from other widgets, custom Angular templates, if a variable is sent to getMessage it will check if it's in
a defined variable or if it's being sent from a function it will check for those function calls to find the variables in the calls and more...
A massive thank you to everyone who is providing feedback and suggestions, please keep them coming as you are all
helping to make this better for everyone - it is greatly appreciated by many!
Also, we are working on a better way to release this. Originally it was just a PoC and one to teach people how to make really powerful
artifacts. Now it's turned into something quite a bit more - watch this space...
So it seems I caused a bit of a stir with my last webinar at the Employee Center Academy. In that, it's become the single most asked question I now get - "how did you do it?" (referring to localizing the portal into Japanese).
If you haven't seen the session I highly recommend you check it out:
In this post I'm going to go through some concepts, some sneak peaks behind the scenes, how I rationalise table hierarchies for solution architecture and even share my prototype Localization Framework artifact script to get you started.
This one is going to be quite technical and long so make sure you have a coffee at the ready and some snacks on hand because this is going to be a long one!
I have a portal, it needs to be in other languages
If we look at the new /esc portal, imagine we want to go from pure English:
To also have another Language (imagine Japanese in my example);
In this new portal, we now need to consider the "Mega Menu", "Topics" and even "Quick Links" (the widget title is in English as it's a pre-release version and will be fixed by the time you have access to it).
These new components will be super important, as we'll need to understand what tables they are in and therefore what their respective relationships are in respect to the Portal they are shown on.
As a recap, you should remember from our training course (available here) that for custom widgets etc, we need to follow certain coding standards to ensure all end-user facing strings are properly externalised. Here's a quick recap slide to show what I mean, which details how text is calling the Message API based on it's string type:
To test if everything is indeed "externalised" as needed, if we remember from our training, we can leverage the "i18n debugger" which should show us a Prefix for each UI string representing that the system would expect a translation for it in one of the 5 tables;
If you're a regular reader of my blog, you'll know that whilst I'm a big proponent of the Localization Framework (possibly because I helped design it) I've also shown how you can write your own Artifacts, for example Portal Announcements and Surveys.
Tip, if you haven't yet read those posts, please read them both before continuing, because they will act as foundational knowledge for the following aspects.
This then means, did I achieve my objective (in under 2 days I need for prep) by leveraging the Localization Framework? The simple answer is yes. I wrote a prototype Artifact to go and identify everything I could within that given portal - which required mapping out the table hierarchies of the types of records used in this new portal (the way I think about it is, it's a pyramid of data, so knowing how that pyramid is structured is the objective).
How did I do it?
For sake of time, lets assume we've built to coding standards (meaning everything is correctly externalised), let's consider making our new Artifact. The first consideration we would need to think about is where does a portal's hierarchy start?
The tip would be the [sp_portal] table, then we need to think about all of the known pages directly related to it, then the page route map, then all of the widgets (and their respective instances) in those given pages, as well as the new "mega menu" and it's entries, the new "topics" and their sub-values, as well as the new "footers".
This therefore means, we need to follow the relationships to see if we can create suitable sub-queries from the [sp_portal]. In the most part we can, but due to the unique nature of how Service Portals are built, we can't necessarily obtain everything this way. And so, in my prototype it's not 100%, but it's pretty close.
As we're working on the Rome release, this artifact will be a "Processor Script" (aka a Script Include) and the UI action will be defined on the [sp_portal] table.
- To learn all of the necessary steps make sure you read the two blog posts above and make sure you read the Product Documentation here (for what to do) and here (to understand what functions you have available).
Remembering this is a prototype, there's for sure many areas of improvement (optimization and efficiency), however this should cover the vast majority of scenarios. The idea here, is to show you that if you understand the table hierarchy of that proverbial thing you want to translate, then you too can write your own artifact should you need to.
[Update]
I thought it might be helpful to show how a portal is typically structured to explain the logic I applied to designing this POC artifact:
So here it is (it's quite a long one, you've been warned),
The artifact is called;
Important note - as with any Script Include make sure that the name of it is the exact same as the first declared object, in this case
"LF_PortalProcessor"
With the processor script looking like this;
If you're revisiting this post, you might notice my code example is longer than before. That's because in a recent call with a Customer, they asked if I could also check for the associated Theme, hence the changes.
Note - this artifact will pick up a lot of strings. If you are translating into a net-new language, it may be more performant to use the Page level artifact further down below, but please be patient once you've selected your language at the request stage as it may take a couple of minutes to generate the task (even if it doesn't look like it's doing anything).
var LF_PortalProcessor = Class.create();
LF_PortalProcessor.prototype = Object.extendsObject(global.LFArtifactProcessorSNC, {
category: 'localization_framework', // DO NOT REMOVE THIS LINE!
/**********
* Extracts the translatable content for the artifact record
*
* @Param params.tableName The table name of the artifact record
* @Param params.sysId The sys_id of the artifact record
* @Param params.language Language into which the artifact has to be translated (Target language)
* @return LFDocumentContent object
**********/
getTranslatableContent: function(params) {
/**********
* Use LFDocumentContentBuilder to build the LFDocumentContent object
* Use the build() to return the LFDocumentContent object
**********/
var tableName = params.tableName;
var sysId = params.sysId;
var language = params.language;
var lfDocumentContentBuilder = new global.LFDocumentContentBuilder("v1", language, sysId, tableName);
var pageArr = []; // for later
var widgetArr = []; // we will need this later
// what portal are we looking at?
var portalCheck = new GlideRecord('sp_portal');
portalCheck.addQuery('sys_id', sysId);
portalCheck.query();
if (portalCheck.next()) {
// processString will look for the (portalCheck.getDisplayValue()) in sys_ui_message table and translated value too, if present
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(portalCheck, 'Portal', 'Name');
// we need to do some specific AI search checks
if (portalCheck.enable_ais == true) {
var getSearchTabs = new GlideRecord('sys_search_filter');
getSearchTabs.addQuery('active=true^search_context_config=' + portalCheck.search_application.sys_id);
getSearchTabs.query();
while (getSearchTabs.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getSearchTabs, "Search", "Name");
}
// we also need to do some other filters checks
var getSearchSorts = new GlideRecord('sys_search_sort_option');
getSearchSorts.addEncodedQuery('active=true^search_context_config=' + portalCheck.search_application.sys_id);
getSearchSorts.query();
while (getSearchSorts.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getSearchSorts, "Search", "Name");
}
// we also need to check some suggestion reader groups
var getSuggestions = new GlideRecord('sys_suggestion_reader_group');
getSuggestions.addEncodedQuery('context_config_id=' + portalCheck.search_application.sys_id);
getSuggestions.orderBy('order');
getSuggestions.query();
while (getSuggestions.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getSuggestions, "Search", "name");
}
// we also need to check the search facets
var getSearchFacets = new GlideRecord('sys_search_facet');
getSearchFacets.addEncodedQuery('active=true^search_context_config=' + portalCheck.search_application.sys_id);
getSearchFacets.orderBy('order');
getSearchFacets.query();
while (getSearchFacets.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getSearchFacets, "Search", "Name");
}
// exceptions
lfDocumentContentBuilder.processString("Most relevant", "Search", "Name");
lfDocumentContentBuilder.processString("Was this suggestion helpful?", "Search", "Name");
lfDocumentContentBuilder.processString("Top result", "Search", "Name");
lfDocumentContentBuilder.processString("Yes", "Search", "Name");
lfDocumentContentBuilder.processString("No", "Search", "Name");
}
// we need to check through the Theme Header and Footer of this portal
var themeHeader = '';
var themeFooter = '';
if (portalCheck.theme.header) {
var getHeader = new GlideRecord('sp_header_footer');
getHeader.addQuery('sys_id', portalCheck.theme.header.sys_id);
getHeader.query();
if (getHeader.next()) {
themeHeader = getHeader;
// let's now get the specifics in the theme's header
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(themeHeader, "Theme", 'Header');
lfDocumentContentBuilder.processScript(themeHeader.template, "Theme", "Header - Template");
_getMessages(themeHeader.template.toString(), "Theme", themeHeader.getDisplayValue());
// we need to do a quick check to see if the "user_profile" widget is being used
if (themeHeader.template.includes('user_profile')) {
var getUserProfWid = new GlideRecord('sp_widget');
getUserProfWid.addQuery('id', 'user-profile');
getUserProfWid.query();
if (getUserProfWid.next()) {
lfDocumentContentBuilder.processScript(getUserProfWid.template, "User Profile", "HTML");
_getMessages(getUserProfWid.template.toString(), "User Profile", "HTML");
lfDocumentContentBuilder.processScript(getUserProfWid.script, "User Profile", "Server Script");
lfDocumentContentBuilder.processScript(getUserProfWid.client_script, "User Profile", "Client Controller");
}
}
lfDocumentContentBuilder.processScript(themeHeader.css, "Theme", "Header - CSS");
_getMessages(themeHeader.css.toString(), "Theme", themeHeader.getDisplayValue());
lfDocumentContentBuilder.processScript(themeHeader.script, "Theme", "Header - Script");
_getMessages(themeHeader.script.toString(), "Theme", themeHeader.getDisplayValue());
lfDocumentContentBuilder.processScript(themeHeader.client_script, "Theme", "Header - Client Script");
_getMessages(themeHeader.client_script.toString(), "Theme", themeHeader.getDisplayValue());
lfDocumentContentBuilder.processScript(themeHeader.link, "Theme", "Header - Link");
_getMessages(themeHeader.link.toString(), "Theme", themeHeader.getDisplayValue());
}
}
if (portalCheck.theme.footer) {
var getFooter = new GlideRecord('sp_header_footer');
getFooter.addQuery('sys_id', portalCheck.theme.footer.sys_id);
getFooter.query();
if (getFooter.next()) {
themeFooter = getFooter;
// we have some specific /esc footer checks to make
if (getFooter.id == "employee-center-footer") {
// we need to double-check to see if the EC or EC pro is installed first
var checkEC = new GlideRecord('sys_package');
checkEC.addEncodedQuery('source=sn_ex_sp^ORsource=sn_ex_sp_pro');
checkEC.query();
if (checkEC.hasNext()) {
// now we need to go through the footer
var footerCheck = new GlideRecord('sn_ex_sp_footer');
footerCheck.addEncodedQuery('portalLIKE' + portalCheck.sys_id);
footerCheck.addQuery('active', 'true');
footerCheck.query();
if (footerCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(footerCheck, 'Footer', 'Footer');
// now we need to find the menus for the footer
var footerMenuCheck = new GlideRecord('sn_ex_sp_footer_menu');
footerMenuCheck.addQuery('footer', footerCheck.sys_id);
footerMenuCheck.orderBy('order');
footerMenuCheck.query();
while (footerMenuCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(footerMenuCheck, 'Footer Menu', 'Footer Menu');
// now we need to find the items in the menus
var footerMenuItem = new GlideRecord('sp_instance_menu');
footerMenuItem.addQuery('sys_id', footerMenuCheck.menu.sys_id);
footerMenuItem.query();
if (footerMenuItem.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(footerMenuItem, 'Footer Menu Item', 'Footer Menu Item');
// now we need to check each sub-item
var footerMenuSubItem = new GlideRecord('sp_rectangle_menu_item');
footerMenuSubItem.addEncodedQuery('active=true');
footerMenuSubItem.addQuery('sp_rectangle_menu', footerMenuItem.sys_id);
footerMenuSubItem.orderBy('order');
footerMenuSubItem.query();
while (footerMenuSubItem.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(footerMenuSubItem, 'Footer Menu Sub-Item', 'Footer Menu Sub-Item');
}
}
}
}
}
}
// let's now get the specifics in the theme's footer
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(themeFooter, "Theme", 'Footer');
lfDocumentContentBuilder.processScript(themeFooter.template, "Theme", "Footer - Template");
_getMessages(themeFooter.template.toString(), "Theme", themeFooter.getDisplayValue());
lfDocumentContentBuilder.processScript(themeFooter.css, "Theme", "Footer - CSS");
_getMessages(themeFooter.css.toString(), "Theme", themeFooter.getDisplayValue());
lfDocumentContentBuilder.processScript(themeFooter.script, "Theme", "Footer - Script");
_getMessages(themeFooter.script.toString(), "Theme", themeFooter.getDisplayValue());
lfDocumentContentBuilder.processScript(themeFooter.client_script, "Theme", "Footer - Client Script");
_getMessages(themeFooter.client_script.toString(), "Theme", themeFooter.getDisplayValue());
lfDocumentContentBuilder.processScript(themeFooter.link, "Theme", "Footer - Link");
_getMessages(themeFooter.link.toString(), "Theme", themeFooter.getDisplayValue());
}
}
// we need to check if a cart widget is used for this portal and if so which
var cartProp = gs.getProperty('glide.sc.portal.use_cart_v2_header');
var cartId = '';
if (cartProp) {
cartId = 'sc-shopping-cart-v2';
} else {
cartId = 'sc-shopping-cart';
}
var getCartWidget = new GlideRecord('sp_widget');
getCartWidget.addQuery('id', cartId);
getCartWidget.query();
if (getCartWidget.next()) {
_getMessages(getCartWidget.template, "Shopping Cart", 'Cart Widget');
_getMessages(getCartWidget.script, "Shopping Cart", 'Cart Widget');
_getMessages(getCartWidget.client_script, "Shopping Cart", 'Cart Widget');
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getCartWidget, "Shopping Cart", "Shopping Cart");
}
// we need to check for any Taxonomies used on this portal
var taxPkg = new GlideRecord('sys_package');
taxPkg.addEncodedQuery('source=com.snc.taxonomy');
taxPkg.query();
if (taxPkg.hasNext()) {
// only progress if the Taxonomy plugins are installed
var taxCheck = new GlideRecord('m2m_sp_portal_taxonomy');
taxCheck.addNotNullQuery('active');
taxCheck.addEncodedQuery('active=true');
taxCheck.addQuery('sp_portal', portalCheck.sys_id);
taxCheck.query();
while (taxCheck.next()) {
// we have to use a while incase there is more than one taxonomy associated
// now we need to follow the taxonomy's path
var getTax = new GlideRecord('taxonomy');
getTax.addNotNullQuery('sys_id');
getTax.addQuery('sys_id', taxCheck.taxonomy);
getTax.query();
if (getTax.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getTax, "Taxonomy", "Name");
}
var taxTopic = new GlideRecord('topic');
taxTopic.addNotNullQuery('taxonomy');
taxTopic.addQuery('taxonomy', getTax.sys_id);
taxTopic.query();
while (taxTopic.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(taxTopic, "Topic", "Name");
// Now we need to see what's connected
var conTopic = new GlideRecord('m2m_connected_content');
conTopic.addNotNullQuery('topic');
conTopic.addQuery('topic', taxTopic.sys_id);
conTopic.addEncodedQuery('content_type=07f4b6bfe75430104cda66ef11e8a9a9'); // we're looking for quick links
conTopic.query();
while (conTopic.next()) {
// we must have found a quick link
qls = true;
var qlRec = new GlideRecord('sp_page');
qlRec.addNotNullQuery('sys_id');
qlRec.addQuery('sys_id', conTopic.quick_link.page); // this is the page from the quick link
qlRec.query();
if (qlRec.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(qlRec, qlRec.sys_class_name.getDisplayValue(), qlRec.getDisplayName());
_getPage(qlRec.sys_id);
}
}
}
}
}
// now we need to find the menu in this portal
var menuCheck = new GlideRecord('sp_instance_menu');
menuCheck.addNotNullQuery('sys_id');
menuCheck.addQuery('sys_id', portalCheck.sp_rectangle_menu);
menuCheck.query();
if (menuCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(menuCheck, "Menu - " + menuCheck.getDisplayValue(), 'Menu');
// now we have the menu, we need the options in it
var menuItemCheck = new GlideRecord('sp_rectangle_menu_item');
menuItemCheck.addNotNullQuery('sp_rectangle_menu');
menuItemCheck.orderBy('label');
menuItemCheck.addQuery('sp_rectangle_menu', menuCheck.sys_id);
menuItemCheck.query();
while (menuItemCheck.next()) {
if (menuItemCheck.label) {
// This will look for the (menuItemCheck.label)'s value in sys_ui_message table.
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(menuItemCheck, menuCheck.getDisplayValue(), 'Menu Item');
// we need to check if we have "communities" installed or being used
if (menuItemCheck.label == "Employee Forums" || menuItemCheck.label == "Community" || menuItemCheck.label == "Forums") {
// we now need to loop through some specific records for the Communities actions and notification types
var comMessages = new GlideRecord("sn_actsub_activity_type");
comMessages.addEncodedQuery('activity_nl_string.messageISNOTEMPTY');
comMessages.query();
while (comMessages.next()) {
// now we need to get the specific message
var getComMessage = new GlideRecord('sys_ui_message');
getComMessage.addQuery('sys_id', comMessages.activity_nl_string.sys_id);
getComMessage.query();
if (getComMessage.next()) {
lfDocumentContentBuilder.processString(getComMessage.message.toString(), "Activity Message", "Name");
}
}
}
// now we need to process a page if there is one
if (menuItemCheck.sp_page.sys_id) {
_getPage(menuItemCheck.sp_page.sys_id);
}
// lets check if there's a sub-menu also
var subMenuItemCheck = new GlideRecord('sp_rectangle_menu_item');
subMenuItemCheck.addNotNullQuery('sp_rectangle_menu_item');
subMenuItemCheck.orderBy('label');
subMenuItemCheck.addQuery('sp_rectangle_menu_item', menuItemCheck.sys_id);
subMenuItemCheck.query();
while (subMenuItemCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(subMenuItemCheck, menuCheck.getDisplayValue() + ' - ' + menuItemCheck.getDisplayValue(), 'Sub-Menu Item');
// now we need to process a page if there is one
if (subMenuItemCheck.sp_page.sys_id) {
_getPage(subMenuItemCheck.sp_page.sys_id);
}
// lets check if there's a sub-sub-menu also
var subsubMenuItemCheck = new GlideRecord('sp_rectangle_menu_item');
subsubMenuItemCheck.addNotNullQuery('sp_rectangle_menu_item');
subsubMenuItemCheck.orderBy('label');
subsubMenuItemCheck.addQuery('sp_rectangle_menu_item', subMenuItemCheck.sys_id);
subsubMenuItemCheck.query();
while (subsubMenuItemCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(subsubMenuItemCheck, menuCheck.getDisplayValue() + ' - ' + menuItemCheck.getDisplayValue(), 'Sub-Sub-Menu Item');
// now we need to process a page if there is one
if (subsubMenuItemCheck.sp_page.sys_id) {
_getPage(subsubMenuItemCheck.sp_page.sys_id);
}
}
}
}
}
}
// lets trawl the page route map before we figure out which pages are in the portal
var porPageMap = new GlideRecord('sp_page_route_map');
porPageMap.addNotNullQuery('portals');
porPageMap.addEncodedQuery('portals=' + portalCheck.sys_id); // updated this query to not include route entries not associated to a portal due to higher chance of unecessary results
porPageMap.query();
while (porPageMap.next()) {
var pages = [];
pages.push(porPageMap.route_from_page.sys_id); // we need to process the from pages
pages.push(porPageMap.route_to_page.sys_id); // we also need to process the to pages as well
pages.sort();
// we need to make the pages unique
var cleanPages = new ArrayUtil();
cleanPages = cleanPages.unique(pages);
for (var i = 0; i < cleanPages.length; i++) {
// now we can process each unique page
_getPage(cleanPages[i]);
// now we need to check for any Request Filters
var reqFil = new GlideRecord('request_filter');
reqFil.addQuery('portal_page', cleanPages[i]);
reqFil.query();
while (reqFil.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(reqFil, reqFil.sys_class_name.getDisplayValue(), reqFil.getDisplayValue());
}
}
}
// lets check for any categories
var checkCatCats = new GlideRecord('m2m_sp_portal_catalog');
checkCatCats.addEncodedQuery('sp_portal=' + portalCheck.sys_id.toString());
checkCatCats.addQuery('active', 'true');
checkCatCats.query();
while (checkCatCats.next()) {
// we might have more than one catalog associated to the portal, so we need to loop through each of them
var getCatalog = new GlideRecord('sc_catalog');
getCatalog.addQuery('sys_id', checkCatCats.sc_catalog.sys_id);
getCatalog.addQuery('active', 'true');
getCatalog.query();
if (getCatalog.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getCatalog, "Service Catalog", "Name");
}
// now we need to get the Categories in the Catalog, but we don't need the items in the Catalog (there's a seperate artifact for that)
var getCatCat = new GlideRecord('sc_category');
getCatCat.addEncodedQuery('sc_catalog=' + checkCatCats.sc_catalog.sys_id.toString());
getCatCat.addQuery('active', 'true');
getCatCat.orderBy('title');
getCatCat.query();
while (getCatCat.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getCatCat, checkCatCats.sc_catalog.getDisplayValue() + " - Service Catalog Categories", "Category Name");
}
}
// we also need to check for the KB categories associated to this portal
var checkKBcats = new GlideRecord('m2m_sp_portal_knowledge_base');
checkKBcats.addEncodedQuery('sp_portal=' + portalCheck.sys_id.toString());
checkKBcats.query();
while (checkKBcats.next()) {
// we now need to loop through each KB for it's categories
var getKBcats = new GlideRecord('kb_category');
getKBcats.addQuery('parent_id', checkKBcats.kb_knowledge_base.sys_id);
getKBcats.addQuery('active', 'true');
getKBcats.query();
while (getKBcats.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getKBcats, checkKBcats.kb_knowledge_base.getDisplayValue() + " - KB Categories", "Category Name");
}
}
// now we need to check the widgets on the defined pages for the portal in question, rather than the ones with the routing
if (portalCheck.homepage) {
// if we have a homepage value
_getPage(portalCheck.homepage.sys_id);
}
if (portalCheck.kb_knowledge_page) {
// if we have a kb page value
_getPage(portalCheck.kb_knowledge_page.sys_id);
}
if (portalCheck.login_page) {
// if we have a login page value
_getPage(portalCheck.login_page.sys_id);
}
if (portalCheck.notfound_page) {
// if we have a 404 page value
_getPage(portalCheck.notfound_page.sys_id);
}
if (portalCheck.sc_catalog_page) {
// if we have a catalog page value
_getPage(portalCheck.sc_catalog_page.sys_id);
}
if (portalCheck.sc_category_page) {
// if we have a Catalog category home page value
_getPage(portalCheck.sc_category_page.sys_id);
}
if (portalCheck.sp_rectangle_menu) {
// we need to fetch the widget record
var getHeaderWid = new GlideRecord('sp_widget');
getHeaderWid.addQuery('sys_id', portalCheck.sp_rectangle_menu.sp_widget.sys_id);
getHeaderWid.query();
if (getHeaderWid.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getHeaderWid, "Header Menu", "Name");
lfDocumentContentBuilder.processScript(getHeaderWid.template, "Header Menu", "Body HTML Template");
lfDocumentContentBuilder.processScript(getHeaderWid.script, "Header Menu", "Server Script");
lfDocumentContentBuilder.processScript(getHeaderWid.client_script, "Header Menu", "Client Controller");
lfDocumentContentBuilder.processScript(getHeaderWid.link, "Header Menu", "Link");
}
// we also need to check if there's any ${} calls
_getMessages(portalCheck.sp_rectangle_menu.sp_widget.template.toString(), "Header Menu", "Body HTML Template");
_getMessages(portalCheck.sp_rectangle_menu.sp_widget.script.toString(), "Header Menu", "Server Script");
_getMessages(portalCheck.sp_rectangle_menu.sp_widget.client_script.toString(), "Header Menu", "Client Controller");
_getMessages(portalCheck.sp_rectangle_menu.sp_widget.link.toString(), "Header Menu", "Link");
}
// we need to check portal content categories in this way because otherwise it causes duplicates at the page level
var pluginCheck = new GlidePluginManager();
var cont = pluginCheck.isActive('sn_cd'); // this is to avoid an error for instances where this plugin is not installed
if (cont == true) {
var checkCDcats = new GlideRecord('sn_cd_content_category');
checkCDcats.addEncodedQuery('active=true');
checkCDcats.orderBy('order');
checkCDcats.query();
while (checkCDcats.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(checkCDcats, "Portal Content Experience", "Category");
}
// while we're here, lets also get the news from this portal
var getNews = new GlideRecord('sn_cd_content_news');
getNews.addEncodedQuery('state=published');
getNews.query();
while (getNews.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getNews, "News Item", "Name");
}
// while we're here, lets also get the various Portal Content entries
var getPorCont = new GlideRecord('sn_cd_content_portal');
getPorCont.addEncodedQuery('content_type=41040dd7237e2300fb0c949e27bf652a^ORcontent_type=a673597a0b4303008cd6e7ae37673a6f^state=published');
getPorCont.query();
while (getPorCont.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getPorCont, "Portal Content", "Title");
}
}
// there is a scenario where we may have widgets with no ID's which can't be captured unless we specifically look for them but this will likely include widgets not in the scope of this portal, there is no otherway :(
var getNoIDWid = new GlideRecord('sp_widget');
getNoIDWid.addEncodedQuery('id=NULL');
getNoIDWid.orderBy('name');
getNoIDWid.query();
while (getNoIDWid.next()) {
_getWidgets(getNoIDWid);
}
}
function _getPage(pageSYS) {
try {
if (pageSYS) {
// we need to check if this page has been already processed
if (!pageArr.toString().includes(pageSYS.toString())) {
// This might not be needed any more due to the Portal content artifact
// we need to pick up the Content Experience elements if this is an ESC Pro portal
// need to check if "Content Publishing" is installed first
var pluginCheck = new GlidePluginManager();
var cont = pluginCheck.isActive('sn_cd'); // this is to avoid an error for instances where this plugin is not installed
if (cont == true) {
// we only need to know it's installed, so we don't need the full record return
// let's now check for what Content is set up
var getContExp = new GlideRecord('sn_cd_content_visibility');
getContExp.addEncodedQuery('sp_page=' + pageSYS + '^active=true');
getContExp.query();
while (getContExp.next()) {
// we need to process the page directly related to this record
if (getContExp.sp_page.sys_id != pageSYS) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getContExp, "Portal Content Experience", getContExp.title);
_getPage(getContExp.sp_page.sys_id); // we need to send the page associated to the content, which would call this very function again... but we need to know...
}
// now we need the actual content record
var contBase = new GlideRecord('sn_cd_content_portal'); // this should represent the various sub-classes of content
contBase.addNotNullQuery('sys_id');
contBase.addQuery('sys_id', getContExp.content.sys_id);
contBase.query();
if (contBase.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(contBase, "Portal Content Experience", getContExp.title);
lfDocumentContentBuilder.processString(contBase.button_text.toString(), "Portal Content Experience", "Button Text");
}
}
}
var pageVal = instCheck.sp_column.sp_row.sp_container.sp_page.getDisplayValue().toString();
if (!pageVal) {
pageVal = "No Page Associated";
}
// if we have the page sys_id then we need to loop from the instances
var instCheck = new GlideRecord('sp_instance');
instCheck.addNotNullQuery('sp_column');
instCheck.addEncodedQuery('sp_column.sp_row.sp_container.sp_page=' + pageSYS);
instCheck.addQuery('active', 'true');
instCheck.query();
while (instCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(instCheck, "Widget Instance - " + instCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + instCheck.sp_widget.getDisplayName());
_getWidgets(instCheck, pageSYS);
}
pageArr.push(pageSYS.toString()); // we need to feed the page just processed into the Page Array
}
}
} catch (err) {
//gs.log('Error in _getPage - ' + err.name + ' - ' + err.message);
}
}
function _getWidgets(instCheck, pageSYS) {
try {
// we need to check if this widget has already been processed
var widgetCheck = '';
if (instCheck) {
if (instCheck.sp_widget) {
// this covers instances, there are multiple types
widgetCheck = instCheck.sp_widget.sys_id.toString();
} else {
// this covers widget widgets
widgetCheck = instCheck.sys_id.toString();
}
// widget duplication check
if (!widgetArr.toString().includes(instCheck.toString())) {
widgetArr.push(instCheck.toString()); // now we need to push the widget processed so we can de-dedupe check it for each widget we go through
}
} else {
return
}
if (widgetCheck == 'cf1a5153cb21020000f8d856634c9c3c') {
// this is the ootb carousel widget we now need to check the carousel slides to see if they are related to this portal
var checkCarousel = new GlideRecord('sp_carousel_slide');
checkCarousel.addEncodedQuery('carousel.sp_widget=' + widgetCheck);
checkCarousel.query();
while (checkCarousel.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(checkCarousel, "Carousel Slides", "Name");
}
}
if (!widgetArr.toString().includes(widgetCheck.toString()) && pageSYS != '') {
var pageVal = '';
var pageName = new GlideRecord('sp_page');
pageName.addQuery('sys_id', pageSYS);
pageName.query();
if (!pageName.hasNext()) {
if (instCheck.sp_column.sp_row.sp_container.sp_page.getDisplayValue().toString() != '') {
// we need to be super defensive
pageVal = instCheck.sp_column.sp_row.sp_container.sp_page.getDisplayValue().toString();
}
}
if (pageName.next()) {
pageVal = pageName.getDisplayValue();
}
if (!pageVal) {
pageVal = "No Page Associated";
}
// now we need to check through widgets
var widCheck = new GlideRecord('sp_widget');
widCheck.addEncodedQuery('sys_id=' + widgetCheck + '^ORsp_widget=' + widgetCheck);
widCheck.query();
while (widCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(widCheck, widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
// in some very rare scenarios we also need to check for other titles of a widget instance
var getOtherWidInst = new GlideRecord('sp_instance');
getOtherWidInst.addEncodedQuery('active=true^title!=NULL^sp_widget=' + widCheck.sys_id);
getOtherWidInst.orderBy('order');
getOtherWidInst.query();
if (getOtherWidInst.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(getOtherWidInst, widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
}
// we need to see if this widget is the GetSupport widget
if (widCheck.id == 'ec-get-support') {
// this is if it's the new EC "get support" widget, then we need to go and query the sn_ex_sp_get_support for supporting elements
var getSupportCheck = new GlideRecord('sn_ex_sp_get_support');
getSupportCheck.query();
while (getSupportCheck.next()) {
// now we need to go to each record
var checkSupport = new GlideRecord(getSupportCheck.table.toString()); // this should be holding the table value
checkSupport.addQuery('sys_id', getSupportCheck.content.toString()); // this should be holding the sys_id of the linked record
checkSupport.query();
if (checkSupport.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(checkSupport, "Support items", checkSupport.title.toString());
}
}
}
// we need to check the Angular provider as well
var checkAng = new GlideRecord('sp_ng_template');
checkAng.addQuery('sp_widget', widCheck.sys_id);
checkAng.query();
while (checkAng.next()) {
lfDocumentContentBuilder.processScript(checkAng.template, widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Angular Provider - " + checkAng.getDisplayValue());
_getMessages(checkAng.template.toString(), widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Angular Provider - " + checkAng.getDisplayValue());
}
// template field
lfDocumentContentBuilder.processScript(widCheck.template, widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
_getMessages(widCheck.template.toString(), widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
// Server Script
lfDocumentContentBuilder.processScript(widCheck.script, widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
_getMessages(widCheck.script.toString(), widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > widget - " + widCheck.getDisplayValue());
// we need to see if there's widget being loaded by script
if (widCheck.script.match(/(\$sp.getWidget)(\(\'|\").*?(\"|\')/gi)) {
var widLine = widCheck.script.match(/(\$sp.getWidget)(\(\'|\").*?(\"|\')/gi);
// we might have an array
var servWid = widLine.toString().split(',');
for (var widS = 0; widS < servWid.length; widS++) {
if (servWid[widS].toString() != '') {
servWid[widS] = servWid[widS].match(/(?:['"].*?['"])/gi); // we want to strip any quotes to get a clean value
// now we need to remove the quotes if there are any
var cleanWid = servWid[widS].toString().replace(/['"]/gi, ''); // with nothing
// now we need to get the widget before we process it
var getWidID = new GlideRecord('sp_widget');
getWidID.addQuery('id', cleanWid.toString());
getWidID.query();
if (getWidID.next()) {
// process this widget
if (getWidID.sys_id != instCheck.sys_id && (!widgetArr.toString().includes(getWidID.sys_id))) {
_getWidgets(getWidID, instCheck.sp_column.sp_row.sp_container.sp_page.sys_id);
}
}
}
}
}
// Client Script
lfDocumentContentBuilder.processScript(widCheck.client_script, widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
_getMessages(widCheck.client_script.toString(), widCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + widCheck.getDisplayValue());
// we need to see if there's widgets being loaded by script
if (widCheck.client_script.match(/(spUtil.get\(\'|\").*?(\'|\")/gi)) {
var widCLid = widCheck.client_script.match(/(spUtil.get\(\'|\").*?(\'|\")/gi);
// we might have an array
var clWid = widCLid.toString().split(',');
for (var widCL = 0; widCL < clWid.length; widCL++) {
if (clWid[widCL].toString() != '') {
// now we need to remove the quote if there are any
var cleanWidCL = clWid[widCL].toString().replace(/'|"/g, ''); // we want to strip any quotes to get a clean value
// now we need to get the widget before we process it
var CLgetWidID = new GlideRecord('sp_widget');
CLgetWidID.addQuery('id', cleanWidCL.toString());
CLgetWidID.query();
if (CLgetWidID.next()) {
// process the widget
if (CLgetWidID.sys_id != instCheck.sys_id && (!widgetArr.toString().includes(CLgetWidID))) {
_getWidgets(CLgetWidID);
}
}
}
}
}
}
// now we need to check instance specifics
// the JSON of the instance
var pageArr = [];
if (instCheck.widget_parameters != '') {
var valueObj = instCheck.widget_parameters.toString();
// we need to process the "widget_parameters" incase there's a message call in it
if (valueObj != "" || valueObj != " ") {
_getMessages(valueObj.toString(), instCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + instCheck.sp_widget.getDisplayValue());
}
// now we need to see if there's a page in the "widget_parameters"
if (valueObj.includes("page") || valueObj.includes("displayValue")) {
// we only need to look into the JSON values, if there is a mention of pages otherwise it could be completely unrelated to our needs.
var valueCheck = JSON.parse(valueObj, function(key, val) {
if (key == 'displayValue') {
// we need this page's sys_id but we need to make sure we don't reprocess the same page we started with
if ((val != pageSYS.id || !valueObj.toString().includes(pageSYS.id)) && val.toString().match(/[a-z0-9]{32}/g)) {
// we don't want to cause a query with a null value and only for a sys_id
var getPageID = new GlideRecord('sp_page');
getPageID.addQuery('id', val.toString());
getPageID.query();
if (!getPageID.hasNext()) {
/*
// we might not need this after all
// we might need to factor in a header
if (val.toString() != 'true' && val.toString().match(/(?:^\{)|(^['"].*?['"])/gim) && val.toString() != 'false' && val.toString() != '' && val.toString() != ' ' && val.toString() != "" && val.toString() != 'number') {
lfDocumentContentBuilder.processString(val.toString(), instCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + instCheck.sp_widget.getDisplayValue());
}
*/
}
if (getPageID.next()) {
pageArr.push(getPageID.sys_id.toString());
}
}
/*
// we might not need this after all
else if (val != '[object Object]' && val.toString().match(/(?:^\{)|(^['"].*?['"])/gim) && val.toString() != 'true' && val.toString() != 'false' && val.toString() != '' && val.toString() != ' ' && val.toString() != "" && val.toString() != 'number') {
if (val.toString() != "" || val.toString() != " ") {
lfDocumentContentBuilder.processString(val.toString(), instCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + instCheck.sp_widget.getDisplayValue());
}
}
*/
}
});
}
}
var pageIDArr = new ArrayUtil();
pageIDArr.unqiue(pageArr);
for (var iD = 0; iD < pageIDArr.length; iD++) {
_getPage(pageIDArr[iD]);
}
// now we need to do some specific option_schema checks
var optMsg = [];
if (instCheck.sp_widget.option_schema != '') {
var widString = instCheck.sp_widget.option_schema.toString();
if (widString != '') {
var widJ = JSON.parse(widString, function(key, value) {
// if we send these to the array, we can clear out duplicates
if (key == "displayValue" && (value != '' && value != ' ')) {
optMsg.push(value);
}
if (key == "label" && (value != '' && value != ' ')) {
optMsg.push(value);
}
if (key == "hint" && (value != '' && value != ' ')) {
optMsg.push(value);
}
if (key == "section" && (value != '' && value != ' ')) {
optMsg.push(value);
}
if (key == "default_value" && value.toString().match(/(^\b).*(\b)/gim) && (value.toString() != 'true' && value.toString() != 'false')) {
optMsg.push(value);
}
});
}
// we need to strip the option_schema array of any duplicates before we process it
optMsg.sort();
var optSchArr = new ArrayUtil();
optSchArr = optSchArr.unique(optMsg);
lfDocumentContentBuilder.processStringArray(optSchArr, instCheck.sys_class_name.getDisplayValue(), "Page - " + pageVal + " > Widget - " + instCheck.sp_widget.getDisplayValue());
optMsg = [];
}
// we need to check to see if the EC or EC pro is installed first
var checkEC = new GlideRecord('sys_package');
checkEC.addEncodedQuery('source=sn_ex_sp^ORsource=sn_ex_sp_pro');
checkEC.query();
if (checkEC.hasNext()) {
// for the /esc portal, we also need to loop through any "web applications"
if (instCheck.sp_widget.id == 'web_applications' || instCheck.sp_widget.id == "app-launcher") {
var webApp = new GlideRecord('sn_ex_sp_pro_web_application');
webApp.addNotNullQuery('active');
webApp.addEncodedQuery('active=true'); // we only need active items
webApp.query();
while (webApp.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(webApp, "Web Applications", webApp.name);
}
}
// now we need the quick links
if (instCheck.sp_widget.id == "quick-links" || instCheck.sp_widget.id == "cd-quick-links" || instCheck.sp_widget.id == "quick_links_on_topic_page") {
var quickLinks = new GlideRecord('sn_ex_sp_quick_link');
quickLinks.addNotNullQuery('active');
quickLinks.addEncodedQuery('active=true'); // these will pick up everything connected via the m2m_connected_content table and any others associated
quickLinks.query();
while (quickLinks.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(quickLinks, "Quick Links", "Name");
}
}
// we need to get the Activity items of task records
if (instCheck.sp_widget.id == 'my-items') {
var activeItems = new GlideRecord('sn_ex_sp_activity_configuration');
activeItems.addNotNullQuery('active');
activeItems.addEncodedQuery('active=true');
activeItems.query();
while (activeItems.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(activeItems, "Active Items", "Name");
}
// we also need to manually add some due time messages for these tasks
lfDocumentContentBuilder.processString('overdue', "Active Items", "Name");
lfDocumentContentBuilder.processString('overdue {0} day', "Active Items", "Name");
lfDocumentContentBuilder.processString('overdue {0} days', "Active Items", "Name");
lfDocumentContentBuilder.processString('due today', "Active Items", "Name");
lfDocumentContentBuilder.processString('due in {0} days', "Active Items", "Name");
lfDocumentContentBuilder.processString('Quick tasks', "Active Items", "Name");
}
}
// now that we've processed this page, let's now process any others we've previously found
var cleanPage = new ArrayUtil();
cleanPage = cleanPage.unique(pageArr);
if (cleanPage.length > 0) {
for (var p = 0; p < cleanPage.length; p++) {
var pageID = new GlideRecord('sp_page');
pageID.addNotNullQuery('id');
pageID.addQuery('id', cleanPage[p]);
pageID.addQuery('sys_id', '!=', sysId); // just to ensure we're not re-looping
pageID.query();
if (pageID.next()) {
_getPage(pageID.sys_id); // call this function again with the new page
}
}
pageArr = []; // resetting the array
cleanPage = []; // resetting the array
}
}
} catch (err) {
//gs.log('Error in _getWidgets - ' + err.name + ' - ' + err.message);
}
}
function _getMessages(recField, name, label) {
try {
// ${} checks
var MsgCheck = /\${(?:[^{}]|\{(?:[^{}]|\{[^{}]*\})*\})*}|(?:^\$\{)(.*)(\})/gim; // this is a lighter version but is designed to find ${something} under multiple scenarios
var pgClean = /(^\$\{|^\{)|(\}$)/gi; // this is for cleaning out the flanking { } in the identified string
var msgArr = [];
var fieldCheck = '';
fieldCheck = recField.toString().match(MsgCheck);
if (fieldCheck) {
var fieldClean = fieldCheck.toString().split(',$');
for (var i = 0; i < fieldClean.length; i++) {
if (!fieldClean[i].toString().includes('getMessage')) {
// this is a defensive check to avoid unnecessary duplicates
if (fieldClean[i].toString() != '' && (!fieldClean[i].toString().includes('{{item.label}}'))) {
// this is a defensive check because there are some sometimes some MessageAPI calls that contain nothing
var cleanStr = fieldClean[i].toString().replace(pgClean, '');
if (cleanStr) {
// we need to make sure we're not inadvertantly pushing a blank space
msgArr.push(cleanStr); // send to the array to clean unnecessary duplicates
}
}
} else if (fieldClean[i].toString().includes('getMessage')) {
// this might not ever be needed due to use of .processScript() method used on the widget records
var msgStringReg = /(['"])(.*)(['"])/gi;
var msgString = fieldClean[i].toString().match(msgStringReg);
// now we need to move the flanking quotes (single or double)
var getMclean = /(\B['"])|(['"]\s)/gi;
var cleanGetM = msgString.replace(getMclean, '');
msgArr.push(cleanGetM); // send to the array to clean unnecessary duplicates
}
}
}
// getMessage(variable) checks
var checkMsgReg = /(?:getMessage\()(?!['"])(.*)(?!['"])(\))/gi;
var callCheck = recField.toString().match(checkMsgReg);
if (callCheck) {
// we need to cleanup the call
var callValReg = /([^()]*)/gi;
var callValCheck = callCheck.toString().match(callValReg);
var varToCheck = '';
for (var cvi = 0; cvi < callValCheck.length; cvi++) {
if (!callValCheck[cvi].toString().includes('getMessage') && callValCheck[cvi].toString() != '') {
varToCheck = callValCheck[cvi].toString();
}
}
// now we need to see if there is a variable of this with a string associated to it
// the regex being built is - /(?:(var\s)(something).*(\=)).*(['"].*["';])/gi
var checkIfVarReg1 = "(?:(var\s)(";
var checkIfVarReg2 = ").*(\=)).*(['";
var checkIfVarReg3 = '"].*[';
var checkIfVarReg4 = '"';
var checkIfVarReg5 = "';])";
var buildCheckVarReg = checkIfVarReg1 + varToCheck + checkIfVarReg2 + checkIfVarReg3 + checkIfVarReg4 + checkIfVarReg5;
var VarRegChecker = new RegExp(buildCheckVarReg, "gim");
var VarRegCheck = recField.toString().match(VarRegChecker);
if (VarRegCheck) {
// this is for a variable with the string - which should find something like "var something = 'this is my text' or to that effect"
// now we need to identify just the pure string, our findings could be in an array
for (vriC = 0; vriC < VarRegCheck.length; vriC++) {
var VarStrCheck = /(['"].*["'])/gim;
var VarRegChecker = VarRegCheck[vri].toString().match(VarStrCheck);
if (VarRegChecker) {
// now we need to clean the flanking quotes (single or double);
var VarRegClStr = /(^['"])|(['"]$)/gim;
var VarRegCleanedStr = VarRegChecker.toString().replace(VarRegClStr, '');
msgArr.push(VarRegCleanedStr);
}
}
} else {
// so if there's no variable is there a function?
var checkIfFuncReg = "(?:function ).*?(\()(" + varToCheck + ")(\))";
var checkIfFuncChecker = new RegExp(checkIfFuncReg, "gi");
var checkIfFunc = recField.toString().match(checkIfFuncChecker);
if (checkIfFunc) {
// we have a valid find for a function call, now we need to see each call to this function
var funcCheckReg = /(?!\bfunction\s+)(?:(\w+)\s*)(?=\()/gi;
var nameOfFunc = checkIfFunc.toString().match(funcCheckReg);
// now we need to find every time the function is called and pull out it's string
// (error)(\(['"]).*(['"])
var nameOfFuncCheck = "(" + nameOfFunc + ")(\(['" + '"]).*([' + "'" + '"])';
var nameOfFuncChecker = new RegExp(nameOfFuncCheck, "gi");
// this will give us -> func = 'something' so we need to clean it up
var FuncNameChecker = recField.toString().match(nameOfFuncChecker);
// this will make an array of -> functionname('something')
if (FuncNameChecker) {
for (fni = 0; fni < FuncNameChecker.length; fni++) {
// lets extract the clean text
var cleanFNI = FuncNameChecker[fni].toString().match(/(['"]).*(['"])/gi);
if (cleanFNI) {
// now we need to clean the flanking quotes
var cleanedFNI = cleanFNI.toString().replace(/(^['"])|(['"]$)/gim, '');
if (cleanedFNI) {
msgArr.push(cleanedFNI);
}
}
}
}
}
}
}
msgArr.sort();
var cleanMsg = new ArrayUtil();
cleanMsg = cleanMsg.unique(msgArr);
if (cleanMsg.length > 0 && cleanMsg != ' ') {
lfDocumentContentBuilder.processStringArray(cleanMsg, name, label);
}
} catch (err) {
//gs.log('Error in _getMessages - ' + err.name + ' - ' + err.message + " - " + label);
}
}
return lfDocumentContentBuilder.build();
},
/**********
* Uncomment the saveTranslatedContent function to override the default behavior of saving translations
*
* @Param documentContent LFDocumentContent object
* @return
**********/
/**********
saveTranslatedContent: function(documentContent) {},
**********/
type: 'LF_PortalProcessor'
});
If for what-ever reason, the above doesn't pick something up on a specific page (this might happen when a page is in a forced href for example), I've also created a Page specific Prototype artifact that you can run on that particular page (I called it "LF_PortalPageProcessor", so be mindful of the Script Include name you'll need to make, and the Artifact name for the UI action):
var LF_PortalPageProcessor = Class.create();
LF_PortalPageProcessor.prototype = Object.extendsObject(global.LFArtifactProcessorSNC, {
category: 'localization_framework', // DO NOT REMOVE THIS LINE!
/**********
* Extracts the translatable content for the artifact record
*
* params.tableName The table name of the artifact record
* params.sysId The sys_id of the artifact record
* params.language Language into which the artifact has to be translated (Target language)
* @return LFDocumentContent object
**********/
getTranslatableContent: function(params) {
/**********
* Use LFDocumentContentBuilder to build the LFDocumentContent object
* Use the build() to return the LFDocumentContent object
**********/
// we need to trawl through this page for all widgets and widget instances
var tableName = params.tableName;
var sysId = params.sysId;
var language = params.language;
var lfDocumentContentBuilder = new global.LFDocumentContentBuilder("v1", language, sysId, tableName);
var pageArr = [];
var spPage = new GlideRecord('sp_page');
spPage.addQuery('sys_id', sysId); // this is the page from the UIaction
spPage.query();
if (spPage.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(spPage, "Page Name", "Name");
// now we need to process the page accordingly
_getPage(spPage.sys_id);
}
function _getPage(pageSYS) {
var msgArr = []; // for later
// if we have the page sys_id then we need to loop from the instances
var instCheck = new GlideRecord('sp_instance');
instCheck.addEncodedQuery('sp_column.sp_row.sp_container.sp_page=' + pageSYS);
instCheck.addQuery('active', 'true');
instCheck.query();
while (instCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(instCheck, instCheck.sys_class_name.getDisplayValue(), instCheck.sp_widget.getDisplayName());
// now we need to check through widgets
var widCheck = new GlideRecord('sp_widget');
widCheck.addQuery('sys_id', instCheck.sp_widget.sys_id);
widCheck.query();
while (widCheck.next()) {
lfDocumentContentBuilder.processTranslatableFieldsForSingleRecord(widCheck, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
// template field
lfDocumentContentBuilder.processScript(widCheck.template, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
_getMessages(widCheck.template, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
// Server Script
lfDocumentContentBuilder.processScript(widCheck.script, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
_getMessages(widCheck.script, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
// Client Script
lfDocumentContentBuilder.processScript(widCheck.client_script, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
_getMessages(widCheck.client_script, widCheck.sys_class_name.getDisplayValue(), widCheck.getDisplayValue());
}
// now we need to check the JSON of the instance
if (instCheck.widget_parameters != '') {
var valueObj = instCheck.widget_parameters.toString();
if (valueObj.includes("page")) {
// we only need to look into the JSON values, if there is a mention of pages otherwise it could be completely unrelated to our needs.
valueCheck = JSON.parse(valueObj, function(key, val) {
if (key == 'displayValue') {
// we need this page's sys_id but we need to make sure we don't reprocess the same page we started with
if (val != pageSYS.id || !valueObj.toString().includes(pageSYS.id) || val != '') {
pageArr.push(val);
}
}
});
}
}
if (instCheck.sp_widget.option_schema != '') {
var widString = instCheck.sp_widget.option_schema.toString();
var widJ = JSON.parse(widString, function(key, value) {
// if we send these to the array, we can clear out duplicates
if (key == "displayValue") {
msgArr.push(value);
}
if (key == "label") {
msgArr.push(value);
}
if (key == "hint") {
msgArr.push(value);
}
if (key == "section") {
msgArr.push(value);
}
if (key == "default_value") {
msgArr.push(value);
}
});
}
// message array duplicate check
msgArr.sort();
var arrayUtil = new ArrayUtil();
arrayUtil = arrayUtil.unique(msgArr);
lfDocumentContentBuilder.processStringArray(arrayUtil, instCheck.sys_class_name.getDisplayValue(), instCheck.sp_widget.getDisplayValue());
msgArr = []; // we need to reset the array
}
function _getMessages(recField, name, label) {
// ${} checks
var MsgCheck = /\${(?:[^{}]|\{(?:[^{}]|\{[^{}]*\})*\})*}|(?:^\$\{)(.*)(\})/gim; // this is a lighter version but is designed to find ${something} under multiple scenarios
var pgClean = /(^\$\{|^\{)|(\}$)/gi; // this is for cleaning out the flanking { } in the identified string
var msgArr = [];
var fieldCheck = '';
fieldCheck = recField.toString().match(MsgCheck);
if (fieldCheck) {
var fieldClean = fieldCheck.toString().split(',$');
for (var i = 0; i < fieldClean.length; i++) {
if (!fieldClean[i].toString().includes('getMessage')) {
// this is a defensive check to avoid unnecessary duplicates
if (fieldClean[i].toString() != '' && (!fieldClean[i].toString().includes('{{item.label}}'))) {
// this is a defensive check because there are some sometimes some MessageAPI calls that contain nothing
var cleanStr = fieldClean[i].toString().replace(pgClean, '');
if (cleanStr != '') {
// we need to make sure we're not inadvertantly pushing a blank space
msgArr.push(cleanStr); // send to the array to clean unnecessary duplicates
}
}
} else if (fieldClean[i].toString().includes('getMessage')) {
// this might not ever be needed due to use of .processScript() method used on the widget records
var msgStringReg = /(['"])(.*)(['"])/gi;
var msgString = fieldClean[i].toString().match(msgStringReg);
// now we need to move the flanking quotes (single or double)
var getMclean = /(\B['"])|(['"]\s)/gi;
var cleanGetM = msgString.replace(getMclean, '');
msgArr.push(cleanGetM); // send to the array to clean unnecessary duplicates
}
}
}
// getMessage(variable) checks
var checkMsgReg = /(?:getMessage\()(?!['"])(.*)(?!['"])(\))/gi;
var callCheck = recField.toString().match(checkMsgReg);
if (callCheck) {
// we need to cleanup the call
var callValReg = /([^()]*)/gi;
var callValCheck = callCheck.toString().match(callValReg);
var varToCheck = '';
for (var cvi = 0; cvi < callValCheck.length; cvi++) {
if (!callValCheck[cvi].toString().includes('getMessage') && callValCheck[cvi].toString() != '') {
varToCheck = callValCheck[cvi].toString();
}
}
// now we need to see if there is a variable of this with a string associated to it
// the regex being built is - /(?:(var\s)(something).*(\=)).*(['"].*["';])/gi
var checkIfVarReg1 = "(?:(var\s)(";
var checkIfVarReg2 = ").*(\=)).*(['";
var checkIfVarReg3 = '"].*[';
var checkIfVarReg4 = '"';
var checkIfVarReg5 = "';])";
var buildCheckVarReg = checkIfVarReg1 + varToCheck + checkIfVarReg2 + checkIfVarReg3 + checkIfVarReg4 + checkIfVarReg5;
var VarRegChecker = new RegExp(buildCheckVarReg, "gim");
var VarRegCheck = recField.toString().match(VarRegChecker);
if (VarRegCheck) {
// this is for a variable with the string - which should find something like "var something = 'this is my text' or to that effect"
// now we need to identify just the pure string, our findings could be in an array
for (vriC = 0; vriC < VarRegCheck.length; vriC++) {
var VarStrCheck = /(['"].*["'])/gim;
var VarRegChecker = VarRegCheck[vri].toString().match(VarStrCheck);
if (VarRegChecker) {
// now we need to clean the flanking quotes (single or double);
var VarRegClStr = /(^['"])|(['"]$)/gim;
var VarRegCleanedStr = VarRegChecker.toString().replace(VarRegClStr, '');
msgArr.push(VarRegCleanedStr);
}
}
} else {
// so if there's no variable is there a function?
var checkIfFuncReg = "(?:function ).*?(\()(" + varToCheck + ")(\))";
var checkIfFuncChecker = new RegExp(checkIfFuncReg, "gi");
var checkIfFunc = recField.toString().match(checkIfFuncChecker);
if (checkIfFunc) {
// we have a valid find for a function call, now we need to see each call to this function
var funcCheckReg = /(?!\bfunction\s+)(?:(\w+)\s*)(?=\()/gi;
var nameOfFunc = checkIfFunc.toString().match(funcCheckReg);
// now we need to find every time the function is called and pull out it's string
// (error)(\(['"]).*(['"])
var nameOfFuncCheck = "(" + nameOfFunc + ")(\\(['" + '"]).*([' + "'" + '"])';
var nameOfFuncChecker = new RegExp(nameOfFuncCheck, "gi");
// this will give us -> func = 'something' so we need to clean it up
var FuncNameChecker = recField.toString().match(nameOfFuncChecker);
// this will make an array of -> functionname('something')
for (fni = 0; fni < FuncNameChecker.length; fni++) {
// lets extract the clean text
var cleanFNI = FuncNameChecker[fni].toString().match(/(['"]).*(['"])/gi);
if (cleanFNI) {
// now we need to clean the flanking quotes
var cleanedFNI = cleanFNI.toString().replace(/(^['"])|(['"]$)/gim, '');
if (cleanedFNI) {
msgArr.push(cleanedFNI);
}
}
}
}
}
}
msgArr.sort();
var arrayUtil = new ArrayUtil();
arrayUtil = arrayUtil.unique(msgArr);
if (arrayUtil.length > 0 && arrayUtil != ' ') {
lfDocumentContentBuilder.processStringArray(arrayUtil, name, label);
}
}
}
// now that we've processed this page, let's now process any others we've previously found
var cleanPage = new ArrayUtil();
cleanPage = cleanPage.unique(pageArr);
if (cleanPage.length > 0) {
for (var p = 0; p < cleanPage.length; p++) {
var pageID = new GlideRecord('sp_page');
pageID.addQuery('id', cleanPage[p]);
pageID.addQuery('sys_id', '!=', sysId); // just to ensure we're not re-looping
pageID.query();
if (pageID.next()) {
_getPage(pageID.sys_id); // call this function again with the new page
}
}
pageArr = []; // resetting the array
cleanPage = []; // resetting the array
}
return lfDocumentContentBuilder.build();
},
/**********
* Uncomment the saveTranslatedContent function to override the default behavior of saving translations
*
* documentContent LFDocumentContent object
* @return
**********/
/**********
saveTranslatedContent: function(documentContent) {},
**********/
type: 'LF_PortalPageProcessor'
});
For those who want to learn, have a look at some of my comments in the code to get an idea of my reasoning for certain concepts and the way I structured my queries. Which also serves as a good example of Coding Standards and ensuring you comment your code.
With regards to the UIaction (for the portal level artifact) it should be defined on the [sp_portal] table, and should look like this:
* NOTE - in the "condition" of the UI Action, we need to call the "internal name" of the artifact, your's may be different to my example, ultimately if nothing happens when you click the UI Action, it will be because the call isn't recognising your artifact's "internal name".
When it all comes together, and you're able to request a translation of the portal, the comparison UI will break out the components into the following sub-sections (there could be more or less, depending on your portal):
Where-by you will be able to interact with the translations (just like you do with Catalog Items) like this:
Summary
What have we learned? Well, providing we understand how the 5 tables work and providing we understand the hierarchy of the "thing" we want to translate and therefore localize, it's very possible to make the method of actioning simpler. This method does not require a single spreadsheet or very complicated exports and imports.
Over time I can imagine some very clever Artifacts being made out there, but at least the 3 I've provided here will serve as a good starting point.
So, when it's all set-up you should be able to achieve this:
Feel free to tweak, modify, optimize this one as I only wrote it in a very short period of time so as to show the art of the possible, as well as help explain to others how to demystify the seemingly complex world of Localizing a Portal.
As always, if you liked this, please consider subscribing and like and share if you want to see more as it always helps
Hi @Alex Coope - SN ,
Wanted to share one more bit of information in case it triggers anything for you. Otherwise, I'll keep digging on my end to find a workaround. I really appreciate the suggestions/assistance you've provide.
I ran the script tracer while attempting to request translations and it is throwing two errors for line 155. Not sure if it's a coincidence that it is the same line in both files, or it isn't reporting correctly.
File Name: LF_PortalProcessor
Line no. 155 | if (footerMenuItem.next())
Error: Unexpected token: u
File Name: JSON
Line no. 155 | return NativeJSON.parse.apply(NativeJSON, arguments);
Error: Unexpected token: u
Transaction:
request-parameters: api:api
url: http://<instance>.service-now.com/api/sn_lf/localization_framework/requestTranslations
site: api
name: #1019694 /api/sn_lf/localization_framework/requestTranslations
startTime: 2024-10-03 07:48:59 AM
page: api/sn_lf/localization_framework/requestTranslations
Even I checked the internal name and it was the valid internal name, I am getting this error. When I checked in system log, I found that some error messages. Please guide me how to proceed further.
Error messages:
Hello Alex,
Thank you for your detailed information on translations. I followed all your steps to implement the same, but I cannot find Request Translation UI Action anywhere on the portal. I am wondering if you have shown that part in your session. Could you please help here, why I am not able to see the same?
Also, PFA the screenshot of my UI Action (hr_portal is the internal name of my artifact).
Thank you in advance!
Hello Alex,
Thank you for your detailed information on translations. I followed all your steps to implement the same, but I cannot find Request Translation UI Action anywhere on the portal. I am wondering if you have shown that part in your session. Could you please help here, why I am not able to see the same?
Also, PFA the screenshot of my UI Action (hr_portal is the internal name of my artifact).
Thank you in advance!
Hi @Alex Coope - SN ,
I followed all the steps successfully, but when I clicked on Request Translation, I encountered the error shown below. Do you have any idea what might be causing this?
when checked the system logs getting these errors.
