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Need to add a Language Selector for your portal (including external and non-authenticated users?) - check this

As the platform has been growing over the years, the use-cases have massively expanded. For example, when I started my SN journey way back when, we only needed to consider purely internal employee scenarios and so the expectation of an end-user needi...

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Dynamic Translate Script Include

Dynamic Translate Use Case I recently had a customer where there was a transition from catalog item to incident. The variables were sent into the work notes. However, they also had people across the world putting data in different lanugages. The engl...

Service Catalog in 3 languages

Hi,   Customer is multilingual - english, spanish, portuguese. Needs to display catalog service for users in such languages. In order not to create 3 items - each for a language. Documentation refers to Localization Framework, but... these are only t...

Doesn't everyone speak English?

My youngest son asked me this question the other week and I had to tell him that whilst English is the most prevalent language around the world, it's not the only one. Which raises a very interesting point.Typically, we see two types of Customers: Gl...

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