Change control process

[aashishjindal]

Hello,

I am new to service now and would like to know how I can get started with creating my own change control process which would define new forms, respective roles to take actions and move it forward?

Thanks

[lSurya 24]

Hello Jindal,

Please refer to below links:

Change Management

ITIL Change Management - ServiceNow Wiki

[aashishjindal]

Thanks a lot. I will explore the same further.

[Rajesh Mushke]

Hello Aashish Jindal,

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[Rajesh Mushke]

Hello Aashish Jindal,

Please Refer :

Change Management

The ServiceNow ® Change Management application provides a systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services.

Explore Change Management release notes Upgrade to Helsinki Change types State model and transitions Standard change catalog	Set up Activate change management plugins Change properties	Administer Configure change management Configure ability to copy a change request Configure the standard change catalog Create blackout and maintenance schedules Add a new change type Risk assessment and risk calculation
Use Create a change request Associated CIs on a change request Process a change request Analyze risk of change and detect conflicts	Develop Developer training Developer documentation Installed with change management core	Migrate Upgrade Change Management
Troubleshoot and get help Ask or answer questions in the Change Management community Search the HI Knowledge Base for known error articles Contact ServiceNow Support