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Resolved! Hide Following button on sc_task table

Hi All, I need to hide the Following button on sc_task table. can anyone help me where it was configured and how can I hide it only for my catalog item. Thanks,Anil

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how to integrate confluence with servicenow?

On my incident form, i have contextual search which shows knowledge articles from Knowledge Base. I would like to show articles from confluence as well when user enters something on short description field. Is it any way to access pages/articles on C...

Community Alums by Community Alums  
  • 23172 Views
  • 9 replies
  • 4 helpfuls

Attachment mandatory for a particular sc_task

Hi Allneed attachment mandatory for a particular task   I tried script include and onsubmit client script but my workspace instance is scoped application it is not supporting synchronous call (getXMLWait(); is there is any alternative way please help...

anusha 100 by Tera Contributor
  • 743 Views
  • 6 replies
  • 0 helpfuls

Below script in nor working correctly

Hi All,I have written below inbound email action script on sc_req_item tableby using that 2 request are created 1 with proper catalog item and another one in without catalog item please let me know what is issue in my script.var cart = new Cart();   ...

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keval3 by Tera Contributor
  • 419 Views
  • 7 replies
  • 0 helpfuls

Resolved! Business rule to check if field is Empty

Hi , I have to trigger business rule whenever a field value changes to Empty .How can I achieve this in the  Filter condition of When to run filter section in Business rule. Please help!.  

Hemachithra by Tera Contributor
  • 3519 Views
  • 4 replies
  • 6 helpfuls

Filter dotwalking issue in reports

LIST VIEW current behavior :when creating a filter in the list view,and selecting "updated by" in the first field,and selecting "is different (from)" in the condition field,"Assigned to.employee number" is reachable inside the 3rd field.Generally spe...

Resolved! Local Account Authentication Failure

Hello All,I have a local admin account used to move update sets between instances. We have recently moved from Eureka - > Fuji in Dev and Test instances. Right now when am trying to import update sets from the DEV instance I get the following error:E...

How to add a custom field to large number of forms

Is there a way to take a custom attribute on the cmdb_ci table and add it to many table forms (servers, net gear, etc.) easily? The issue is when we do a release upgrade the forms get overwritten and have to be re-done and it takes a long time.  

MMGF by Tera Contributor
  • 333 Views
  • 2 replies
  • 0 helpfuls

Resolved! List of admin tasks to perform daily/weekly/monthly in servicenow

Hello All,I have been given a task to monitor all the modules every day, review the relevant logs in ServiceNow, and check if all the security modules are working as expected. The aim of the task is to provide smooth functioning of the ServiceNow pla...

swapnil15 by Tera Contributor
  • 3617 Views
  • 3 replies
  • 7 helpfuls