
Ryan Zulli
ServiceNow Employee
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07-26-2023 07:04 AM - edited 07-26-2023 08:24 AM
Use case/Context ::
- To enable the enduser to run the installed software policy onDemand - not having to wait the default 24hrs.
- Standalone Installed Software policy created to avoid grabbing large payloads each time Enhanced Discovery policy was run.
Issue ::
- At the initial ACC agent deployment :
- ACC-V plugin configured, collect host discovery (enhanced discovery policy) runs
- software installed policy is set to run every 24hrs
- users have to modify policy schedule to retrieve installed software quicker
- ACC-V plugin configured, collect host discovery (enhanced discovery policy) runs
Whats Included ::
- The included update set contains a new UI Action and Script Include (Collect Software Installed / RunInstalledSoftwareCheck). Special thanks to @Severin Launiau for working with me on this effort!
- UI Action located on Agent record ::
- Check Recent ECC Queues to ensure the policy has triggered ::
Notes ::
- Some of the values are hardcoded - feel free to make/modify to fit your usecase
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Harini17
Tera Expert
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05-13-2025
06:13 AM
Line number 22 on the script include is hardcoded. Is this something we need to change and pass the value dynamically?