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Clayton Berry
Tera Contributor

Ran into an issue where I didn't find anything on the community hence this post.  Working on an instance that had a lot of pre-existing CI's in their CMDB and I was trying to setup their CMDB Health Dashboard.  Specifically, I was trying to resolve an issue with the Duplicate KPI rendering an Incomplete Score.

find_real_file.png

When I looked in the logs, I found the following error: 

CMDBHealth : DUPLICATE error : java.lang.NumberFormatException: For input string: "null"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)

find_real_file.png

After some trial and error, what I learned was that there were a number of CI's that had a Discovery Source = '-- None --'

find_real_file.png

Changing to value to anything else got me past the error and allowed the Duplicate KPI to compute correctly.

Hope that helps...

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Last update:
‎11-13-2021 06:54 PM
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