One of the article explains how to discover new resource type as CI in Cloud management - https://community.servicenow.com/community?id=community_article&sys_id=eae4a2bd1b937744d01143f6fe4bc...
This article can act as an extension of the same explaining how to display additional attributes for an existing or new resource CI in 4 simple steps.
Attributes for the cloud resource CI is shown in user portal like below, lets understand how to show additional attributes.
sn_cmp_ci_attributes_mapping table holds the mapping of CI and its attributes, hence one shall add the mapping in this table to make attributes appear in the user portal.
1. Open the URL - instance.service-now.com/sn_cmp_ci_attributes_mapping_list
2. Click New
3. Provide the following
- Name of the attribute as in CI
- Resource Type - CI Type
- Display Value ( Label field )
4. One should be able to see the newly added CI property in user portal.
Another example of displaying properties of CI type Security Group Rule.
