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My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.
For this reason, I have decided to handle such topics in individual community articles like this one instead.
What is Certificate Inventory and Management?
This story application creates a centralized inventory of your certificates and drives optimized renewal workflows. It leverages your existing mechanisms and configuration - for example, previously configured IP ranges - to identify certificates in your IT environment. This provides a complete record of your certificates with little or no additional effort. Certificate Inventory and Management then associates these certificates with corresponding CIs in your CMDB, adding the service context needed to drive efficient, accurate renewal processes. Certificate Inventory and Management then optimizes these renewal processes. This includes getting approvals and assigning renewal tasks when a certificate is about to expire, as well as raising incidents for expired certificates. This ensures that you assess and renew certificates if required before they expire, and that you quickly remediate expired certificates. You can also request new certificates using the ServiceNow Service Catalog, providing a complete solution for managing the lifecycle of your certificates. That way you can avoid service outages and security breaches while reducing operational costs. Certificate Inventory and Management also comes with an intuitive Certificate Management dashboard that shows you the summary status of your certificates at a glance. From here, you can drill into the details to identify and resolve issues. And because Certificate Inventory and Management provides a complete inventory of your certificates, you can now optimize your certificate portfolio across multiple certificate authorities
Entry point to the official product information pages
Entry point to the official product documentation
Summarized overview in one PDF file.
Create an intelligent workflow for your certificate management team
Trainings & Courses
Certificate Inventory and Management Administration
Learn how to configure and use the Certificate Inventory and Management application. This course provides all required training and exams covering the most essential elements of managing and maintaining the Certificate Inventory and Management application. This course is intended for IT Operations Management Administrators who are responsible for managing TLS Certificates.
Articles & Blog Posts
tbd
Videos & Podcasts
2021-09-15 by ServiceNow Community
How to automate fulfillment of DigiCert certificates with ServiceNow
ServiceNow introduced the Certificate Inventory and Management solution in March 2020 and customers have seen fast time to value in preventing outages from expired certificates, improving their security posture, gaining visibility into their entire certificate estate with life cycles, and providing a standardized request experience. With the September 2021 release, customers can now automate certificate workflows to increase efficiency, reduce risk of human error, and ensure change management governance.
2022-05-05 by ServiceNow Community
How to automate fulfillment of Entrust certificates with ServiceNow
By automating certificate fulfillment requests for Entrust with ServiceNow, you will be able to reduce time and effort with automated processes, establish governance procedures, reduce security risk, and improve the customer experience.
2022-07-25 by ServiceNow Community
How to manage certificates and automate certificate fulfillment with a single platform
Agenda: • Setting up certificate discovery • Configuring certificate lifecycle notifications • Running certificate discovery • Working through certificate tasks • Setting up automated certificate fulfillment • Requesting and fulfilling certificates with automation
2022-11-03 by ServiceNow Community
How to automate fulfillment of Microsoft certificates with ServiceNow
By automating certificate fulfillment requests for Microsoft Active Directory Certificate Services with ServiceNow, you will be able to prevent outages, reduce time and effort with automated processes, establish governance procedures, reduce security risk, and improve the customer experience.
2022-11-03 by ServiceNow Community
Improving Healthcare Provider Service Operations with ITOM Cert. Management
ServiceNow’s ITOM Certificate Inventory & Management helps customers automatically discover, take inventory of, and proactively manage all TLS certificates. See how ITOM Cert. Management specifically helps Healthcare Providers to prevent costly outages, ensure HIPAA compliance, and lead with service-driven operations on one platform.
Troubleshooting
