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on 08-26-2022 04:34 AM
Microsoft Azure AD spoke in ServiceNow provides various actions which facilitates user management and group management in Azure side, These includes Create User, Delete User, Disable User, Create group, Get the list of groups and users etcetera . However, some useful actions are missing in spokes such as Delete Security Group , Update Security Group . But, this is not a big blocker since we have so many Microsoft Graph REST API v1.0 endpoint references are available . Microsoft Graph REST API v1.0 endpoint reference - Microsoft Graph v1.0 | Microsoft Docs
The above document provides clarity about the endpoint URL's available . Using this URL's we can create some custom actions which can be used for management processes in Azure . For example, like I mentioned above we don't have Delete Azure Group action in AD spoke for now, but the deletion can be easily achieved by creating a custom action by duplicating 'Delete User' action and making some modifications in the duplicated Actions based on the documents which I included above (here for deletion of group I followed this Document Delete group - Microsoft Graph API - Microsoft Graph v1.0 | Microsoft Docs)
Steps
1. Inspect Delete User action and Duplicate Action
2. Go through the API details
3. Make changes in Duplicated Action and Provide group ID instead of User ID
Similarly we can create custom actions.. and can make Integrations simple
Attaching Screenshots for the reference.