A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL

[Gustavo Petta1]

Hello Guys,

After creating an ssh private key credential when testing I am getting this error. A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL

Anyone ever had this problem?

[Ivan Betev]

Hello @Gustavo Petta1 ,

have you checked this article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0693863

Regards, Ivan

[Gustavo Petta1]

Hello @Ivan Betev,

This documentantion is for Windows, on my case the problem is in Linux Server

Would you have experienced this problem in Linux?

Regards, Gustavo

[JonnyS80]

@Gustavo Petta1 did you ever get an answer solution to this issue on Linux?

[saxtonjoshu]

We recently had this same problem. Our engineer checked the midserver and noticed an unresolved problem after our upgrade (to Zurich) --- around encryption keys. He invalidated and revalidated the midserver and tested the powershell activity again and it detected the credentials properly and the activity succeeded. It must be something related to the encryption between the credentials used in the powershell activity. 

MID Server encryption keys do not match and are no longer valid. To restore proper functionality, invalidate and re-validate the MID Server.

Fixed the issue.