ACC-V for Windows 10 Professional

claudio_palmeri
Tera Contributor

Hi Community,

My organisation is looking to implement ITOM and ACC-V in our environment.

 

Looking at the ServiceNow documentation, it appears that ACC-V support Windows 10 Enterprise, but not Professional. Source: https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/agent-client-coll...

 

Is this actually accurate, or is it more a case of ServiceNow looking to remove support from older version of operating systems?

 

We are on Vancouver.

 

Thank you!

1 ACCEPTED SOLUTION

pratik0306
Tera Guru

Hi @claudio_palmeri 

we had some POCs recently for Laptops and i can see that Pro version worked without any issue. You can try the same approach and then go for all the scoped systems.

 

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pratik0306_1-1712646151904.png

 

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5 REPLIES 5

Hi @claudio_palmeri 

No, Service Pack number i dont see it..