Add field to Short Description on Alert

[Henrik Jutterst]

I would like to add metric_name field to short_description on the em_alert table but I can't find where this is configured.
Where is this configured?

[MdeBoer83]

Does the event have a short description in the "Additional Information" field?
If it does and you set the property "override_alert_short_description" to false, the alert short description will be the same as the short description of the event.

Other option could be to use a business rule to change the short description on an insert of an alert.

Regards,

Michael

[Henrik Jutterst · Accepted solution]

I solved it via adding logic in Event Rules. I was hoping for a easier solution for maintenance, but this was in the back of my head all the time.

Thanks for input anyway!

[Community Alums]

How you resolved this ? I am also facing same issue

[Henrik Jutterst]

Unfortunetly there is no way to add more data into short description field on the em_alert table. What I did was that I created my own filed on em_alert table that I would use instead of short description.

I then used the event rule(s) to fill my custom field with the data that I was looking to use.

The advantage of this is that I can copy what fields I want, based on the event rule so that I can tailor my exact needs to then display the correct KB-article, that I was looking for in my case, based on key words from event.

Good luck @Community Alums 

[Community Alums]

Same i was thinking to do. 

Thanks for confirmation.