Agent client collector data collection

Manisha Yadav
Tera Contributor

‎05-29-2024 04:47 AM

Hi Team,

 

We have a requirement to fetch "computer description" of our discovered device in our ACC collection data.

Can we do that?

I have written policies and check and able to retrieve other data, however i am not getting exact class which will pull computer description.

Client is storing Asset tag in computer description.

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AJ-TechTrek
Giga Sage
Giga Sage

‎05-31-2024 06:58 AM

Hi @Manisha Yadav ,

 

I am not sure you can add the other attribute or field for which data is not collected by ACC, Refer the below docs might be helpful.

 

https://www.servicenow.com/community/itom-articles/basic-infrastructure-monitoring-using-agent-clien...

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/agent-client-c...

 

https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/agent-client-c...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

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