We are currently piloting the Agent Client Collector for Visibility so far has been relatively successful. We attempted to install the agent on 2 different Windows Servers that are not AD Domain Joined (Workgroup) and were met with an agent installation failed message noting there was a problem creating the default "servicenow" user. On our domain joined servers this has not been a problem. Oddly, it does create the ServiceNow group, just not the user account.
We also tried to create a local account and use that in place of the default servicenow account and the installer would not allow us to proceed stating it was not a valid account.
We attempted to use LocalService and the installation was able to complete successfully.
Has anyone else come across this problem before and what did you do to resolve?
