Agent Client Collector - SAM Basic Metering

[Richo1]

Hello,

We currently have the Agent Client Collector deployed to end user workstations and are collecting basic usage data for software i.e. last accessed time, which is being populated into the 'samp_sw_usage' table.

I wanted to confirm if software reclamation rules will function when the relcamation type is set to Last Used Date i.e. no SAM total usage metrics is available.

Thanks.

[Sree32 · Accepted solution]

ACC collects the last usage timestamp and you can use the reclamation rule in SAM with Reclamation Type = Last Used Date for your use case. 

[Vaibhav Sharma1]

Hi All,

I want to check is there any specific ACC application (ACC - M or ACC - V etc.) need to be installed for basic SAM metering functionality?

We need to implement ACC to bring software last usage data into ServiceNow SAM Pro (SAM pro has been implemented).

New to ACC, little confused with different ACC applications, kindly assist

ACC applications: Agent Client Collector installation (servicenow.com)

[andrewrouch]

ACC-V is used for Discovery and SAM. 

[MDAQUIBK]

Hi @Richo1 ,

Could you Please let me know how did you configure SAM basic metering using agent client collector?